Quality Management Systems Lead

Business Unit Overview

Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company's portfolio includes beloved brands such as Honey Bunches of Oats®, PEBBLES®, Grape-Nuts® and Malt-O-Meal® cereal, and Peter Pan® peanut butter, as well as Rachael Ray® Nutrish®, Kibbles 'n Bits® and 9Lives® dog and cat food. As a company committed to high standards of quality and to our values, we are driven by one idea: To make lives better by making delicious food accessible for all. For more information about our brands, visit www.postconsumerbrands.com and follow us on LinkedIn for the latest news.

Brand

Post Consumer Brands recently acquired several iconic pet food brands, venturing into a new market while remaining true to our purpose to provide delicious and accessible food that our consumers love. We're always searching the center store for the next exciting product to add to our portfolio, and right now, we're growing and need passionate, driven individuals with diverse perspectives to help us reach greater heights. That's where you come in. Join a team where your voice is not only heard but valued. Make a real impact on brands enjoyed by millions of people and their pets.

Location Description

Post Consumer Brands corporate headquarters in Lakeville, Minn. is about 20 miles south of Minneapolis and St. Paul, Lakeville has all the benefits of smaller town living with access to everything a large metropolitan area has to offer. Join more than 400 team members collaborating on the two-building campus to help put breakfast on the tables of millions of consumers in North America.

Responsibilities

OVERVIEW

Provide technical quality management systems (QMS) expertise to the Pet organization as part of the corporate Quality & Food Safety (QFS) team. The scope includes designing, building, implementing, and overseeing key components of a quality management system including, but not limited to, general quality management systems software, corporate policies, internal and external audit programs, crisis management program, KPIs, complaints, and training.

The role collaborates closely with both the corporate and internal Pet plant teams to enable continuous improvement across all aspects of the Quality & Food Safety function with an emphasis on bold, creative and efficient problem solving to enable all to win as one PCB.

Location: this position offers hybrid flexibility from our Lakeville Corporate Campus.

Responsibilities and Accountabilities

• Provide ownership and oversight of the QMS software systems inclusive of contracts, budgets, access, training, and vendor interface (scope dependent on each individual system):
  • Own the Pet QFS SharePoint site with oversight of the content and provide oversight to the corporate Pet QFS owned software- Intelex, ATS, CAPA, Environmap
• Provide consulting and proactive support for plant owned systems (RedZone, Cosmos, Korber) and R&D owned systems (DevEx, Perten (NIR))
• Provide oversight of corporate policies inclusive of SOPs, work instructions, forms, and guidance documents with leadership around the annual review process
  • Create a review process and team that will define the approval process, create a review cadence, and assign content ownership
• Create and execute an internal audit program for Pet while optimizing the external audit program for Pet (SQF vs. BRC) inclusive of being the main point of contact for service providers, contracts, scheduling, and budgeting
  • Own tracking/trending/recording/reporting/storing of all audits (internal/external/customer/regulatory/certification)
• Own and lead the biannual crisis management/mock recall exercise for Pet
• Create a robust process to ensure the proper storage of key documents such as registrations, regulatory documents, certifications, import/export documents
• Lead the monthly KPI reporting while partnering with the QFS Pet leadership team on the annual update process inclusive of KPI definitions, goals, measurements, storage
• Lead the complaint process, escalation and reporting across the Pet network
• Assess, build and coordinate a high-level training plan for the Pet network (PCQI, HACCP, SQF Practitioner, 3111 etc.)
• Lead other duties as assigned

Qualifications

Education

• Four-year college degree in Food Science, Biological Sciences, Chemical Sciences, Engineering or other related field of study required
• Preventative Controls Qualified Individual (PCQI) and SQF Certification preferred

Experience

Minimum of 3 years of food product experience required preferably in a manufacturing plant setting

Other Knowledge, Skills, and Abilities

• Excellent organizational and problem-solving skills
• Ability to work with a PC and have demonstrated math/statistical computation skills
• Savvy computer skills to build dashboards, reports, SharePoint sites
• Collaborative with all levels of the organization
• Ability to compile, analyze and present collected data in summary form
• Ability to communicate technical, scientific, and regulatory information, both written and verbally
• Interpersonal and presentation skills, including the ability to make presentations, facilitate meetings, probe for root cause, and provide training to various groups within the organization
• Knowledge of CI problem solving tools