Description
Orion Talent, the nation's largest military recruiting firm, is currently recruiting transitioning or former military professionals for a Quality Manager position with a leading full-service provider of label and packaging solutions that provides products and services for the food, beverage, chemical, household products, personal care, nutraceutical, pharmaceutical, medical device, and technology industries.

Position Details
Location: Garner, NC
Compensation: $100K-$115K base salary, plus 10% bonus
Shift: Mon - Fri, days
Benefits: Comprehensive package includes Health, Dental, and Vision, 401(k) with company match, PTO includes vacation, sick leave, and floating holidays, Paid Leave (paid maternity leave for employees who qualify for FMLA, as well as parental leave), and tailor-made career development plans.
Vaccine Requirement: No Requirement

Position Description
As a Quality Manager, you will lead the company's commitment to quality, operational efficiency, and excellence in their Garner, NC location. You will be responsible for developing, implementing, and maintaining a comprehensive Quality Management System and will play a key role in fostering a culture of quality, efficiency, and continuous improvement at the facility. You will grow and lead a Quality team of 4-6 Quality professionals - currently there is one Quality Technician located in Garner.

Ultimately, the company needs a strong people leader to manage/define/drive an effective Quality Management System and Quality team at the site in Garner. The company is investing in expansion of the site, and this is a great opportunity to advance cGMP, influence teams, and deliver world-class quality to their growing portfolio of Pharmaceutical customers. You will report to the Regional Quality Manager and support the harmonization of QMS across all company healthcare sites. Responsibilities will include:
• Develop, implement, and manage the site Quality Management System (QMS) that aligns with industry standards and organizational objectives.
• Facilitate quality and continuous improvement initiatives to enhance operational efficiency, customer satisfaction, and overall performance.
• Lead all quality efforts at the plant to ensure that products consistently meet or exceed defined quality standards and customer expectations.
• Collaborate with cross-functional teams to identify and implement quality improvements, drive process optimization, and achieve cost-effectiveness.
• Ensure timely resolution and closure of Corrective and Preventive Action (CAPA) plans.
• Conduct regular audits and assessments to evaluate the effectiveness of the QMS and processes, identifying areas for improvement.
• Analyze quality performance data and metrics to identify trends, develop insights, and drive data-driven decision-making.
• Establish and monitor key performance indicators (KPIs) to track the effectiveness and efficiency of quality processes and continuous improvement initiatives.
• Ensure site adheres to local regulations and industry standards for pharmaceutical packaging and printing.
• Provide training and mentorship to employees to enhance their understanding of quality principles, practices, and methodologies.
• Oversee supplier quality management, including supplier evaluations and audits, to ensure the quality of incoming materials and components.
• Represent the facility in dealings with external stakeholders related to quality and continuous improvement.
• Assist the General Manager in driving a culture of quality excellence, continuous improvement, and accountability.
• This role will have supervisory responsibilities over the Quality Department, and it is expected that this individual will have previous experience leading successful teams.

Position Requirements
• Bachelor's degree in related field (e.g. Business Administration, Quality Management, Engineering) is preferred, or 15+ years of related experience.
• Minimum of 5 years of quality management experience within the printing, packaging or pharmaceutical industries, with a proven track record of improving quality standards and processes in a complex manufacturing environment.
• Expertise in ISO 9001 (Quality Management Systems) and ISO 15378 (Primary Packaging Materials for Medicinal Products) standards. QMS expertise is a must - ISO 15378 is nice to have, but can be learned.
• Expertise with FSC, SFI, and PEFC environmental certifications and system maintenance a plus.
• Ability to manage direct reports and lead teams to drive quality improvements and standardization efforts.
• Understanding of pharmaceutical industry regulations, including cGMP, FDA, and international quality standards.
• Strong analytical skills with the ability to analyze data, identify trends, and implement effective solutions.
• Excellent communication and interpersonal skills to lead and collaborate with cross-functional teams, direct reports, and stakeholders.
• Proficiency in quality management systems, data analysis tools, and software applications.
• QCBD Software Experience a plus - understanding what a good QMS looks like is a must.
• Relevant certifications such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA) are advantageous.
• Lean Six Sigma certification a plus.