Quality Technician III

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Job Title: Quality Technician
Location: Alsip, IL

About Us: The Ingersoll Rand Pump (IRP), MP Pump and Oberdorfer Pump (MPOB) Business Unit is a dynamic division within Ingersoll Rand, renowned for its Ingersoll Rand Pumps and MP Oberdorfer Pumps. These brands are celebrated for their reliability, innovation, and service to industries worldwide. Our commitment to excellence propels us to constantly improve our products and services, ensuring that we remain leaders in fluid handling technologies. Our teams are dedicated to upholding the highest standards of quality and customer satisfaction, making our pumps the go-to choice for professionals seeking efficient and durable solutions.

Job Summary: We Are hiring! Ingersoll Rand seeks a talented Quality Technician for its Ingersoll Rand Pump (IRP), MP Pump and Oberdorfer Pump (MPOB) Business Unit. Quality Tech demonstrates a deep knowledge of TBS (Ingersoll Rand Business System) with a strong bias to lead continuous improvement with supplier quality. In addition, this candidate leads the activities for supplier certification process (such as ISO) and maintains gauging calibration program for manufacturing operations.
Responsibilities:
• Leads supplier improvement from supplier provided product problems through improvement of supplier processes linked to TBS tools.
• Embrace Ingersoll Rand Business Systems (TBS) and Conscious Company tools to accomplish duties and drive continuous improvements.
• SWI for quality testing and employ 5 Why's when a material is found to be faulty
• Utilize ISO SCAR's and PAR's with suppliers to have quality materials delivered to Ingersoll Rand
• Utilize Red Dots for opportunity when evaluating finished goods
• Coordinate and administer Quality Certification Programs.
• Coordinate internal audit process to ensure ISO quality certification is sustained.
• Coordinate third party, customer audits, and specific project quality requirements.
• Maintain and execute internal gauge calibration program.
• Drives supplier continuous improvement through Cause and Corrective Actions on Supplier Corrective Action Report.
• Maintain and communicate report card to suppliers.
• Support inspection and recording for product development projects.
• Model the behavior of a Conscious Leader by applying the learning from the Radical Leadership Retreats and living the values each day.
• Lead CI activities to improve the efficiency of the metrology lab.
• Monitor quality performance for supplier's inbound material. Monitor quality performance for finished goods for customer deliveries. Monitor costs and impact of inferior quality from suppliers, write SCAR's and monitor for improvement

Basic Qualifications:
• Minimum of 5 years' experience in quality management
• Good problem-solving skills and facilitation
• Deep knowledge of quality processes and evaluation
• Engaging and inviting style for a highly motivated supplier base
• Up to 25% travel required

Key Competencies:
• Customer-Centric Mindset: Prioritizing customer needs and continuously seeking ways to improve their experience.
• Analytical Thinking: Using data and analysis to inform decisions and solve problems effectively.
• Communication Excellence: Articulating ideas clearly and engaging stakeholders with confidence and diplomacy. Leadership Abilities: Inspiring, guiding, and growing team members towards achieving a shared vision of customer excellence.
• Adaptability: Embracing change and adjusting strategies to meet evolving customer and business demands. Technical Savvy: A quick learner with an affinity for grasping complex product functionalities and systems.

What we Offer: At Ingersoll Rand, we think and act like owners - of our business, communities, planet, and health. Our benefits empower you to take charge of your well-being, shaping a better future. Benefits include:
• Medical, Dental, Vision, Short- and Long-term disability, Life/AD&D insurance, Health Savings Account / Flexible Spending Account and Prescription drug plans. Voluntary benefits include legal, accident, and critical illness protection.
• 3 weeks of paid vacation and 11 paid holidays throughout the calendar year, including parental leave.
• 401k plan with a company match dollar for dollar up to 6%.
• Employee Stock Grant Program, an Ingersoll Rand offering to all non-union employees.
• Employee Assistance Program, Wellness and Chronic disease management programs and Discount Program.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.