Radiation Oncology Office Supervisor

Overview

CHI Memorial Hospital, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.

We offer the following benefits to support you and your family:

• On-site childcare with extended hours
• Care@Work premium account for additional support with children, pets, dependent adults, and household needs
• Employee Assistance Program (EAP) for you and your family
• Paid Time Off (PTO)
• Health/Dental/Vision Insurance
• Flexible spending accounts
• Voluntary Protection: Group Accident, Critical Illness, and Identify Theft
• Adoption Assistance
• Tuition Assistance for career growth and development
• Matching 401(k) and 457(b) Retirement Programs
• Wellness Program
• Additional incentives for eligible full time day shift and night shift opportunities

Responsibilities

Job Summary / Purpose

Responsibilities include managing daily affairs including direct supervision of all secretarial staff. The coordinator ensures

all patients' charts are up to date with the current H&P and other pertinent reports. This position oversees that chart

rounds information is gathered and printed weekly. This position is responsible for auditing and reviewing of patients

charges as well as the oversight of others doing the same. The position includes maintenance of completed department

files. Patient scheduling and registration.

Essential Key Job Responsibilities

Reviews and audits all charts in completion of treatment, verifying the accuracy of charges and correct treatment

documentation.

Keys in all charges and revisits made by the Cancer Center on a daily basis.

Provides back up to staff who interview and register each new radiation oncology patient, obtaining financial and

medical information necessary to ensure accurate and complete billing records.

Develops a means to confirm all insurance verification upon first treatment, ensuring that the patient has adequate

insurance coverage.

Coordinates activities between the Cancer Center registration and Memorial Hospital business office.

Accurate and timely pre-registration and registration of Cancer Center patients using the IMPAC and Meditech

systems.

Assists patients with all insurance information and problems.

Responsible for auditing charts upon completion of treatment, verifying the accuracy of charges and making

adjustments accordingly.

Maintains:

• "Patient/oriented/guest relations" approach with all communications with staff, patient, family members,

physicians, physician's office and insurance companies.

• Positive work relationship with the business office and third party payers, in order to coordinate and

control registration activities.

Qualifications

Minimum Qualifications

Required Education (for CHI Leadership Job Levels from Supervisor through President)

Click to select CHI Leadership Job Level & Required Education

Required Education for Staff Job Levels

Associates degree required, Bachelors preferred. Must know medical terminology.

Required Licensure and Certifications

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Required Minimum Knowledge, Skills and Abilities

Three years experience in a multi-task health care customer

service environment. Three to five years management

experience in a hospital setting is preferred.

PREFERRED Qualifications

Personal computer, typewriter, printer/copier, calculator, FAX

machine, telephone, and intercom. Must have extensive

knowledge of word processing and spreadsheet development.