The Receptionist is responsible for managing all customer contacts at the Front Lobby or Heart Center, including but not limited to telephone services, way finding, and vendor sign in.

Responsibilities:

• Greets patients and visitors and maintains their privacy and confidentiality at all times.

• Directs guests to registration, surgery, guest rooms, etc. in an orderly manner.

• Coordinates vendor sign in and sends or calls appropriate area or staff.

• Maintains a calm environment in all types of situations (codes, upset or unhappy guests, etc.).

• Answers telephones, retrieves patient information from computer, and transfers calls in a professional manner.

• Works professionally with staff, volunteers and peers.

• Performs other duties consistent with purpose of job as directed.

Required:

• High school diploma or GED.