Receptionist / Front Office
LITITZ, Pennsylvania
Employer: StaffMyAgency LLC
Industry:
Salary: Competitive
Job type: Full-Time
Matt Conner - State Farm Agency, located in Lititz, PA, has an immediate opening for a Receptionist / Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude but you must obtain an active Property and Casualty license.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
- Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Manage incoming calls.
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Base Pay
- Paid time off (vacation and personal/sick days)
- Health insurance (as needed)
- Valuable experience
- Growth potential/Opportunity for advancement within my office
- Strong phone contact handling skills and active listening.
- Comfortable with making outbound calls.
- Genuinely excited to help customers.
- Patient, empathetic, and passionately communicative; loves to talk.
- Ability to empathize with and advocate for clients when necessary.
- Strong Problem-solving skills
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- Property and Casualty licenses required
- Life and Health insurance license required
Created: 2024-09-05
Reference: 1645841780
Country: United States
State: Pennsylvania
City: LITITZ
Similar jobs:
-
Front Office Assistant - CPG Orthopedics
Lifepoint Health in Johnstown, Pennsylvania -
Front Office Assistant - Hermitage, PA
UnitedHealth Group in Hermitage, Pennsylvania -
Front Office Secretary Supervisor
UPMC Senior Communities in Pittsburgh, Pennsylvania -
Front Office Assistant - CPG Portage - Rural Health Clinic
Lifepoint Health in Portage, Pennsylvania -
Front Office Assistant - Wilkins Township, PA (Part-Time)
UnitedHealth Group in Pittsburgh, Pennsylvania -
Front Office Assistant - CPG OB/GYN
Lifepoint Health in Johnstown, Pennsylvania -
Front Office Assistant - State College, PA
UnitedHealth Group in State College, Pennsylvania -
Front Office Assistant - CPG Cardiology
Lifepoint Health in Johnstown, Pennsylvania -
Front Office Assistant (Part-Time) - Hershey, PA
UnitedHealth Group in Hershey, Pennsylvania -
Front Office Assistant - Wilkes Barre, PA
UnitedHealth Group in Wilkes Barre, Pennsylvania -
Front Office Assistant - Washington, PA
UnitedHealth Group in Washington, Pennsylvania -
Front Office Agent (Oakland)
Concord Hospitality in Pittsburgh, Pennsylvania💸 $16 per hour -
Front Office Assistant - Pittsburgh, PA
UnitedHealth Group in Pittsburgh, Pennsylvania -
Front Office Assistant (Part-Time) - Waynesburg, PA
UnitedHealth Group in Waynesburg, Pennsylvania -
Front Office Assistant - Hershey, PA
UnitedHealth Group in Hershey, Pennsylvania -
Front Office Assistant (Per Diem) - McMurray, PA
UnitedHealth Group in Mcmurray, Pennsylvania -
Front Office Assistant - Somerset, PA
UnitedHealth Group in Somerset, Pennsylvania -
Patient Service Coordinator (Medical Assistant/Front Office Role!)
UPMC Senior Communities in Mt. Lebanon, Pennsylvania -
Front Office Assistant - CPG Endocrinology
Lifepoint Health in Johnstown, Pennsylvania -
Front Office Assistant - St. Clair, PA
UnitedHealth Group in Saint Clair, Pennsylvania