Receptionist-Physician Services
Pulaski, Tennessee
Description
Front office reception for Physician Office
Essential Functions
Greets patients and visitors in a prompt, courteous and helpful manner
Enters patient information into the medical billing system
Collects insurance information and runs verifications routinely.
Maintains appointment book and follows office scheduling procedures
Answers telephone, screens call, takes messages, and provides information
Coordinates lab work, reviews encounter forms, physician's report, ect.
Enters and maintains current patient information in the medical record (contact info, insurance, etc).
Type's correspondence as directed. Open, sort and deliver mail.
Maintains work area and lobby in neat and orderly manner
Receives payments, including point of service, from patients and issues receipts (check-in and checkout)
Provides financial counseling to patients requiring hospital admission, surgical proc. &/or delinquent account balance.
Reconciles daily cash and balances cash drawer
Posts charges and payments and maintains required records, reports and files as defined by the supervisor.
Daily balance and update charge and receipt summaries. Complete daily close process.
Prepares daily bank deposit
Ensures office supply inventory is adequate and orders supplies when needed
Timely processes invoices for payment
Assist in nursing duties as needed (referrals, precertification's, scheduling tests, etc).
Reads and stays current on coding regulations & billing requirements as determined by RCG
Participates in professional development activities
The ability and willingness to follow established Standards of Performance
Performs related work as required
Maintains strictest confidentiality
Organizational Expectations
Actively participates in Foundation Safety Behavior Tools and Tactics such as Briefs, Debriefs, Huddles, Learning Board Activities, Executive Patient Safety Rounds and reporting of unanticipated and unintended patient events regardless of whether there is harm.
Provide effective mentoring
Be loyal to the absent
Always manage up
Consistent use of AIDET & 5 P's
Uphold the facilities Standards of Performance
Qualifications
Job Requirements
Minimum Education
High School diploma or equivalent preferred
Technical school certification in office occupations is preferred.
Required Skills
Must possess significant interpersonal skills
Must be able to read and communicate effectively in English
Ability to read and comprehend simple instructions, short correspondence and memos.
Must possess skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
Must be able to work independently and within a team
Must possess strong computer skills and have the ability to work with multiple computer systems
Front office reception for Physician Office
Essential Functions
Greets patients and visitors in a prompt, courteous and helpful manner
Enters patient information into the medical billing system
Collects insurance information and runs verifications routinely.
Maintains appointment book and follows office scheduling procedures
Answers telephone, screens call, takes messages, and provides information
Coordinates lab work, reviews encounter forms, physician's report, ect.
Enters and maintains current patient information in the medical record (contact info, insurance, etc).
Type's correspondence as directed. Open, sort and deliver mail.
Maintains work area and lobby in neat and orderly manner
Receives payments, including point of service, from patients and issues receipts (check-in and checkout)
Provides financial counseling to patients requiring hospital admission, surgical proc. &/or delinquent account balance.
Reconciles daily cash and balances cash drawer
Posts charges and payments and maintains required records, reports and files as defined by the supervisor.
Daily balance and update charge and receipt summaries. Complete daily close process.
Prepares daily bank deposit
Ensures office supply inventory is adequate and orders supplies when needed
Timely processes invoices for payment
Assist in nursing duties as needed (referrals, precertification's, scheduling tests, etc).
Reads and stays current on coding regulations & billing requirements as determined by RCG
Participates in professional development activities
The ability and willingness to follow established Standards of Performance
Performs related work as required
Maintains strictest confidentiality
Organizational Expectations
Actively participates in Foundation Safety Behavior Tools and Tactics such as Briefs, Debriefs, Huddles, Learning Board Activities, Executive Patient Safety Rounds and reporting of unanticipated and unintended patient events regardless of whether there is harm.
Provide effective mentoring
Be loyal to the absent
Always manage up
Consistent use of AIDET & 5 P's
Uphold the facilities Standards of Performance
Qualifications
Job Requirements
Minimum Education
High School diploma or equivalent preferred
Technical school certification in office occupations is preferred.
Required Skills
Must possess significant interpersonal skills
Must be able to read and communicate effectively in English
Ability to read and comprehend simple instructions, short correspondence and memos.
Must possess skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
Must be able to work independently and within a team
Must possess strong computer skills and have the ability to work with multiple computer systems
Created: 2024-08-30
Reference: 7415-3138
Country: United States
State: Tennessee
City: Pulaski
About Lifepoint Health
Founded in: 1999
Number of Employees: 60000
Website: https://lifepointhealth.net/
Career site: https://lifepointhealth.jobs.net/
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