Receptionist/Secretary, Diagnostic Radiology
Hyannis, Massachusetts
Employer: Cape Cod Healthcare Inc.
Industry: Administrative and Clerical
Salary: Competitive
Job type: Full-Time
Purpose of Position
To provide clerical/secretarial support and function as relief for all other clerical positions.
Description
Qualifications
To provide clerical/secretarial support and function as relief for all other clerical positions.
Description
- Greet patients and obtain demographic and insurance information and register patient into system.
- Answer telephone in a professional, courteous and pleasant manner in less than four rings following departmental policy for scripting. Directs calls to appropriate persons and/ or departments taking information and/or accurate messages.
- Obtain legally acceptable general consents to bill third parties.
- Answer routine questions including but not limited to departmental policies, operations and procedures.
- Verify and accurately enter radiology orders in the radiology information system.
- Register patient using the electronic registration system, scan identification, license and appropriate forms needed for the appointment.
- Verify patient appointments, provide necessary forms to patient when appropriate and direct/escort patient to proper examination area or notify appropriate area of patient arrival.
- Copy and/or provide radiology record information to outside facilities and Physicians under established guidelines e. g., disc with images.
- Maintain harmonious and cooperative relations with fellow employees, medical staff, patients and guests.
- Maintains confidentiality regarding patient information and center matters in accordance to HIPAA regulations.
- Accept and process payments from patients, as necessary, which may include but not be limited to, co-pays, deductibles, balances due, etc. Provide receipts for payments received.
- Verifies benefits utilizing insurance verification system. Confirms Authorizations/Referrals and enters into insurance authorization field.
- Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers .
- Perform other work related duties as assigned or requested.
Qualifications
- Ability to read, write and communicate in English.
- High School graduate or GED.
- Successful passage of basic Medical Terminology course OR successful passage of the CCH Medical Terminology exam.
- Minimum six (6) months experience in patient registration, admitting, nurse's aide, medical secretary, medical receptionist, or similar position.
Created: 2024-05-08
Reference: 240327-50013739
Country: United States
State: Massachusetts
City: Hyannis
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