Run queries on a daily basis through Crash Manager, make copies, and assemble crash reports for sale. Process all mail-in requests for Traffic Counter (T/C) reports and photographs. Process all third party request for T/C reports and photographs. Oversee all written requests and determine if party has proper interest, locate items, reproduce items or request reproduction, complete currency transactions and prepare counter receipts. Perform tasks with little supervision once trained. Maintain confidentiality and assist others accessing files. Assist the Front Desk Officer in greeting and assisting the public at the front lobby counter. Assist with re-directing incoming telephone calls to the appropriate desk or staff in an efficient and professional manner. Transfer callers to voicemail, take written messages, look up crash reports, and use WebWS to assist/update or locate civilian's towed/stored/impounded vehicles and give accurate information, following departmental policy, to proper parties of interest. Responsible for the handling of incoming calls regarding T/C and/or photo requests. Incoming calls may be from of involved parties, passengers property owners insurance companies, attorneys, family members, allied agencies and persons of interest. Distribute incoming faxes to the appropriate desk or staff in an efficient and professional manner. Maintain balances for daily cash fund transmittal for all report monies. Run a daily log to ensure accuracy for monies for Mobile Video Audio Recording System (MVARS), T/Cs, subpoenas and all monies received for the area office by updating a daily log of money totals. Process and maintain files for all traffic crash reports taken at the front counter. Enter data from all counter reports into the Area Information System (AIS). Perform other job-related duties within the scope of the classification.
You will find additional information about the job in the Duty Statement .

Working Conditions
Typical office setting, indoors in a temperature controlled building. Sitting at a desk for extended periods of time, minimal lifting, standing, and walking.

Monday through Friday. 8:00am to 5:00pm, except state holidays.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• OFFICE ASSISTANT (TYPING)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-437836

Position #(s):
388-590-1379-025

Working Title:
Records Clerk

Classification:
OFFICE ASSISTANT (TYPING) $3,085.00 - $3,863.00 A
$3,346.00 - $4,190.00 B

# of Positions:
1

Work Location:
Los Angeles County

Telework:
In Office

Job Type:
Permanent, Full Time

Department Information California Highway Patrol
Central Los Angeles
777 West Washington Blvd.
Los Angeles, CA 90015

The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.

Department Website: https://www.chp.ca.gov

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/1/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Highway Patrol
Attn: Patricia Gutierrez
097/Classification & Hiring
P.O. Box 942898
Sacramento , CA 94298-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Highway Patrol
Classification and Hiring
601 North 7th Street

Sacramento , CA 95811

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
A demonstrated interest in assuming increasing responsibility. Excellent interpersonal skills; the ability to professionally interact with co-workers, Area management staff, and the public. Excellent time management and organizational skills; a good working knowledge of departmental computer programs; excellent attendance, punctuality and dependability, with a strong work ethic and willingness to work in a team environment; and ability to multi-task. Possess a high degree of initiative and ability to work with minimal supervision.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: https://www.chp.ca.gov
Human Resources Contact:
Patricia Gutierrez
(916) 843-3775

Hiring Unit Contact:
Jesse Salinas
(213) 744-2331

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Equal Employment Opportunity
(916) 843-3190
oeeo@chp.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-437836) and/or position number 388-590-1379-025 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Other

Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination. https://www.calcareers.ca.gov/CalHRPublic/Search/ExamSearch.aspx

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.