This is a remote role with occasional home visits required at members' homes.

Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.

Our work centers on creating an exceptional member experience - a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a consciously inclusive environment where diversity is celebrated.

We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities, and much more.

The Recovery Coach is part of an interdisciplinary team that provides support services for patients addicted to alcohol and other drugs during their first year of recovery. The overall goal is to monitor behaviors, care for and provide assistance to patients in early abstinence.

Essential Functions

• Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
• Assist new patients who enter the program with paperwork, orientation, and settling in.
• Assists in implementing treatment plans.
• Develop relationships with community groups/agencies in partnership with other in the agency.
• Attends and participates in treatment team meetings.
• Meets with patients regularly to assist them in their recovery.
• Update system notes and data fields.
• Performs other duties as assigned.
• Complies with all policies and standards.
• Hold self and others accountable to meet commitments.
• Ensure diversity, equity, and inclusion are integrated as a guiding principle.
• Persist in accomplishing objectives to consistently achieve results despite any obstacles and setbacks that arise.
• Build strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization.
• Other duties as assigned with or without accommodation.

Knowledge, Skills and Abilities

• Ability to maintain effective working relationships with patients/families and staff.
• Excellent problem-solving skills both one-on-one and in group situations.
• Proficient in the use of office equipment and the computer Microsoft Word and Excel.
• Strong attention to detail and ability to maintain written records and reports.
• Adjusting actions in relation to others' actions.
• Demonstrates knowledge of and skill in the ability to safely and effectively operate standard.
• Strong organizational and leadership skills.

Qualifications

Qualifications:

EDUCATION

• High School Diploma or Equivalent required
• Bachelor's Psychology preferred

LICENSE/CERTIFICATION

• Recovery Coach Certification [CARC] preferred
• Certified Recovery Support Worker preferred

WORK EXPERIENCE

• Sustained recovery experience 2-3 years required
• Experience working with people with substance use disorders 3-5 years required

EEO Statement

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.