The College of Arts + Sciences Recruiting Office collaborates with the College's Executive Dean, senior College leadership, faculty and staff, and current students and alumni, as well as a wide array of other campus partners, to develop and implement strategies for attracting students to the College's programs of study. The College's paramount goal is to recruit students from a variety of diverse backgrounds who are academically outstanding.

The College of Arts and Sciences is the largest academic unit at Indiana University Bloomington. It is composed of 40+ departments, 50+ Centers, Programs, and Institutes, while also including the Eskenazi School of Art, Architecture and Design, the Hamilton Lugar School of Global and International Studies, and The Media School. Faculty in the College teach over 50 percent of the Indiana University (Bloomington) credit hours in 80+ buildings on the Bloomington campus.

The College values diversity, equity, and inclusion as a core strength and essential element in the success of its educational mission. For full diversity statement, click here.

More information about the College of Arts and Sciences at Indiana University may be found here.

Job Summary

Department Specific Responsibilities

• Provides extensive administrative support for the College's Recruiting Office and works closely with the admission process.
• Conducts informational meetings for students and parents to provide detailed information about the College, such as direct admission and scholarship opportunities.
• Serves as a resource to answer prospective students' and parent' questions, planning on- and off-campus events related to recruiting prospective students, managing customized prospective student visits, and assisting with admission and scholarship communication and administration.
• Maintains information sessions and event schedules, booking staff meetings, preparing documents and presentations, and providing support in an office where customer service skills are essential.
• Responsible for critical daily office operations, including initiating and maintaining essential student coding for incoming students and College scholarship recipients, ensuring data is accurate, complete, and up-to-date.
• Regularly responsible for facilitating presentations about the College of Arts + Sciences to groups of prospective students and families. Confidently presents information alone or in collaboration with Student Ambassadors and College staff. Engaging and relational public speaking skills are a must.
• Serves as a liaison with other departments and external entities.
• Assists in processing scholarship award and renewal communication.

General Responsibilities

• Oversees the processing and evaluation of all applications for admissions into that school and accompanying material, such as transcripts, to determine eligibility.
• Maintains records and databases of applications; updates and purges as necessary; gathers and collates information from records and prepares reports.
• Reviews applications for completeness, contacts applicants for any missing information or to resolve discrepancies, and obtains any necessary information from other sources.
• Schedules and oversees any applicant interviews.
• Makes recommendations regarding admissions and financial aid decisions; contacts applicant regarding the decision on the admission application.
• Responds to phone and email inquiries on admissions process and status of applications; may assist in the design of recruiting events and materials.
• Counsels potential students regarding courses and grades required for admission.
• May supervise temporary staff in the admissions office; monitors and evaluates job performance.
• Maintains files and databases on students admitted into the school; generates reports based on this information.
• May take on escalated and complex issues; may provide guidance to other admissions staff.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Required

• 4 years office or related experience

Preferred

• Office experience in an area related to student enrollment services such as admissions, recruitment, marketing, financial aid, program development and/or enrollment management

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Possesses a high degree of initiative
• Ability to build strong customer relationships
• Commitment to working with people of diverse backgrounds

Preferred

• Ability to prioritize in a fast-paced office environment
• Excellent planning and problem-solving ability
• Strong organizational skills and high level of accuracy in record keeping
• Ability to provide memorable customer service, maintain confidentiality of student records, and facilitate routine communications with a high level of precision
• Teamwork skills are a must
• Proficiency in Word, Excel, and Outlook is necessary
• Knowledge of the university's student information systems and administrative systems along with a passion for learning more about the value of a liberal arts education

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

Advertised Salary

$40,000 - $42,000 Annually

$19.23 - $20.19 hourly

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Job Classification

Career Level: Mastery

FLSA: Nonexempt

Job Function: Student Services

Job Family: Admissions & Recruitment

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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