Regional Director of Outpatient Services
Shreveport, Louisiana
Employer: Oceans Healthcare
Industry:
Salary: Competitive
Job type: Full-Time
Description
The role of the Regional Director of Outpatient Services is to oversee operations across three locations: Shreveport, Alexandria, and Lake Charles. This role demands an active clinical license in Social Work, Counseling, or a related field, with a strong emphasis on achieving predefined financial and clinical goals. The Regional Director of Outpatient Services possess a strategic mindset, exceptional leadership abilities, and a commitment to providing outstanding patient care.
Essential Functions:
Requirements
Educational / Experience Requirements:
The role of the Regional Director of Outpatient Services is to oversee operations across three locations: Shreveport, Alexandria, and Lake Charles. This role demands an active clinical license in Social Work, Counseling, or a related field, with a strong emphasis on achieving predefined financial and clinical goals. The Regional Director of Outpatient Services possess a strategic mindset, exceptional leadership abilities, and a commitment to providing outstanding patient care.
Essential Functions:
- Referral Management: Ensure timely screening and scheduling of referrals, assign therapists/case managers before the patient's start date, and engage in daily monitoring and scheduling of referrals.
- Attendance Oversight: Conduct daily reviews of patient attendance, follow up on missed sessions, and ensure proactive communication with patients.
- Admissions and Patient Engagement: Oversee the admission process, including the completion of psychosocial and psychological evaluations. Foster a welcoming environment that encourages patient engagement from the first day.
- Data Management: Keep referral data current in WellSky, addressing any barriers to admission promptly.
- Patient Scheduling: Review and ensure all patients are scheduled appropriately, addressing any issues with compliance or attendance.
- Staff Coordination: Lead daily meetings with staff to discuss patient referrals, admissions, and overall patient roster status, maintaining a sense of urgency in patient care and operations.
- Achieve financial targets through group sessions: 33,747 (Shreveport), 22,918 (Alexandria), 24,913(Lake Charles) and >.05% uncovered days.
- Meet clinical goals (documentation compliance), Patient compliance (Attendance 60%), patient care quality and engagement (% patient satisfaction scores).
- Staffing Goals - 80% retention for one year of service.
Requirements
Educational / Experience Requirements:
- Master's degree or higher in Social Work, Counseling, or related field with active licensure.
- 5+ years of supervisory experience in a healthcare setting, preferably in psychiatric and substance abuse treatment.
- Ability to read, write and follow written and oral instructions.
- Demonstrated ability to lead a team, manage multiple locations, and achieve operational goals.
- Strong communication, organizational, and interpersonal skills.
Created: 2024-03-28
Reference: 11298
Country: United States
State: Louisiana
City: Shreveport
ZIP: 71129
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