Regional Director of Specialty Fire

IMMEDIATELY HIRING

Regional Director -- Specialty Fire Division

FULL-TIME

Location: Remote

Overview:

Under the supervision of the National Fire Chief of the Specialty Fire Division, the Regional Director will be responsible for the daily oversite of assigned fire department operations throughout the United States. Rural Metro Fire's Specialty Fire division has operations in 22 different states with approximately 500 employees. This position requires the selected candidate to office from home.

Job Summary:

This exempt management position plans, organizes and supports the emergency service operations of multiple, market level, full-service fire/EMS response personnel. He/she represents the company in emergency service matters at the local, state, and national levels. Directs planning, organizing, controlling of assigned budget units in accordance with all company philosophies, strategies, goals, objectives, principles and procedures. Responsible for creating annual revenue and operating plan to achieve profit and loss objectives in the areas assigned.

Essential Functions:

Operational Objectives

• Visit all assigned direct reports quarterly, including any secondary markets and any acquisition locations, markets under new management, markets with a record of poor audit performance.
• Coach and develop management team to achieve individual and marketplace revenue, operating profit, and expense goals and objectives.
• Maintain relationships with customer contract administrators. Responsible for monthly, quarterly, and annual operational activity and performance reporting.
• Monitor and manage key performance indicators and operational performance data.
• Be experienced and knowledgeable in working with a labor union and within the confines of a collective bargaining agreement.

• Maintain open communication with all customers both internal and external.
• Accountable for fiscal management of the assigned market.

Strategic Planning and Development

• Create a culture that provides exceptional service at all levels.
• Develop recovery and action plans.
• Create an environment to ensure Rural Metro Fire is the employer of choice.
• Maintain an in-depth and complete knowledge of competitor activity within the market.
• Analyze intelligence data and provide recommendations for future action plans.
• Develop brand and name awareness.
• Represent the Company at political events, trade shows, recruitment events, industry meetings, etc.

• Make recommendations to the National Fire Chief on acquisitions and expansions.
• Ensure all policies and procedures are in place to ensure safety of our personnel.
• Ensure that staffing requirements are met within the market and work together with HR to ensure that positions are filled quickly and that quality candidates are hired and retained.
• Overall accountability for Collective Bargaining Activities and issues within the market.
• Conduct timely and informative meetings with staff. Cascade information in a timely fashion.
• Overall accountability for compliance with Company policies and procedures as well as compliance.
• Works effectively with Administrative Support to ensure a detailed, organized and highly efficient approach.

Additional Duties:

Systems Skills

• Proficient with MS Office.
• Use data from different sources to identify issues and quickly identify the central or underlying issues in a complex situation.

Other requirements

• Travel frequently throughout the market sometimes with less than 24-hour notice.
• Must have a valid driver's license.

• Must have a home office as this is a remote position.
• Must be available 24 hours for phone calls (company to provide communications devices).

Education Requirements:

• Bachelor degree from a four-year college or university, or ten years related experience and training, or equivalent combination of education and experience.
• Minimum 5 years managing a field operations team preferably at a Chief Officer level.
• Preference will be given to individuals that have served as Fire Chief or have lead Industrial Safety team.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, couch, or crawl; and talk or hear.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Closing Statement:

This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon Company need.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.