Regional Director, Renovations [Atlanta or Northeast]

Your Day to Day:

Location: Atlanta, GA area or Remote

If Atlanta based, hybrid schedule: 3 days a week in office

If Remote: **Candidate must reside within the Northeast United States***

Role Purpose

Manage the Renovation process and documentation for all IHG brands. Manage a team of Renovation Managers throughout the Americas, who are responsible for deploying the renovation process to applicable hotels, consulting with hotel management on construction and property improvements, and documenting hotel performance vs. their individual plan. Review correspondence from staff to franchisees, render decisions on milestone extensions and other requests of franchisees, monitor and control the schedules of property visits, and train new Renovation Managers . Enforce standards with franchisees and serve as first level of appeal above the Renovation Managers.

Key Accountabilities

• Implement and manage the Renovation process to ensure that hotel evaluations, documentation and reports are completed in a consistent, timely, cost-effective, and professional manner. Review for accuracy and compliance all Property Improvement Plans (PIP) for all brands in assigned region.. Ensure PIPs are written to address market position, brand standards, guest satisfaction feedback and Company Tier Guidelines (regulations for levels of service in franchise hotels) in order to facilitate compliance from franchisees. Coordinate and resolve any discrepancy with managers prior to sending to applicant.
• Design, implement and maintain a Renovation process to ensure that evaluations and reports are completed in a consistent, timely, cost-effective, and professional manner. Prepare and issue employee communications, in written or oral form, relative to new or changed policies and procedures, department objectives, or standards. Plan and conduct a minimum of two yearly training events to ensure on-going consistency of the PIP/Plan Review department.
• Attend Franchise Approval Committee meetings to provide PIP and general construction information to senior management regarding properties under review. Attend Franchise Compliance Committee meetings as needed to provide information regarding properties in default status.
• Lead the enforcement of Brand Design program compliance.
• Manage the renovations awards program for the annual system conference
• Responsible to make sure that all construction/renovation milestones are monitored on a pro-active basis and that the PIP team is providing information to the NHOP, Plan Review, Quality, Owner Relations and FPS teams to speed openings or enforcement.
• Track all ongoing plans, and prepare written reports and/or summaries for management as needed using PIP Tracking and DPM systems
• Operate the unit within budgetary parameters.
• Coach and develop team members; hire, fire, assess, discipline, document performance, recommend salary and classifications changes. Act as an advisor to subordinate staff to help meet established schedules and/or resolve technical or operational problems. Train new consultants as needed. Travel with direct reports at least twice a year for consistency checking and personal development planning.
• Manage or participate in special projects as needed.

What We Need From You:

Education -

Bachelor's or Master's Degree in Architecture, Design, or Construction Management, or a relevant field of work, or an equivalent combination of education and work-related experience.

Experience -

6 to 10 years progressive work related experience in architecture, design, or construction management, to include experience in hotel industry developing property improvement plans.

Technical Skills and Knowledge -

• Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.
• Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff.
• Sound knowledge of computer applications.
• Demonstrated knowledge of the Company's license agreement and related regulations
• Proficient knowledge of building construction codes (i.e. requirements, etc.)
• Demonstrated experience in architectural and construction design and renovation for large commercial or industrial facilities.
• Demonstrated understanding of building codes, performance plans, technical specifications and brand standards for all Company property types.

What We Offer:

We'll reward all your hard work with a great salary and benefits - including great room discount and superb training.

Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

The salary range for this role is $58,834.00 to $135,000.00. This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

**This job is also eligible for bonus pay.

At IHG, we believe in taking care of our employees. That's why we offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees. We want you to feel secure and cared for, so you can focus on bringing True Hospitality to the world.

You can apply for this role through the link below (or through an internal career site if you are a current employee).

Note: No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.

Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.