For Texas to be GREAT, we need the best and brightest talent like you!

The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment.

MAKE A DIFFERENCE AND HELP PEOPLE WITH VR
According to the Department of Labor, the unemployment rate for people with disabilities was 12.6% in 2020. This jobless rate continues to be much higher than the rate for those without disabilities.

PUBLIC SERVICE IN VR IS FOR YOU...
-If you want to find meaningful work and contribute to a powerful mission. For more than 100 years VR has been helping individuals with disabilities achieve their employment goals!
-If you are looking for career and advancement opportunities. 38% of employees in VR have 15 years of seniority. There are various positions with career ladders and opportunities to specialize in areas of interest: Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans.
-If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay.
-If you have direct VR Counseling work experience, receive higher starting salary.
-If you are interested in a flexible work schedule with teleworking as an option.
-If you want to advance your education with our tuition assistance program.
-FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals.

The Texas Workforce Commission (TWC), a Family Friendly Certified Workplace, is seeking a Regional Quality Assurance Specialist (QAS) - Sr QAS to join the S Texas Regional Office 6-0 VR Department located at 4241 Woodcock Dr Ste A105, San Antonio, TX.

You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

Benefits to working for TWC include:
- Competitive starting salary: $5,181.58 - $7,144.00/month.
- Salary and position level will be based on experience and demonstrated skills.
- This is a career ladder position; each level is required to meet the established requirements to promote to the next level.

Staff who serve customers directly will be limited to one day of telework per week during their probationary period of employment with TWC VRD, beginning with their first week of work. After successfully completing probation, this position may be approved to telework up to two days per week.

The QAS - Sr QAS is selected by and reports to the Deputy Regional Director. Performs advanced to highly advanced (senior-level) consultative services/technical assistance work. Work involves planning/developing/implementing major agency program(s) providing consultative services/technical assistance to program staff/governmental agencies/community organizations/general public. May train/lead and/or prioritize the workload of others. Works under limited supervision, with considerable latitude for the use of initiative/independent judgment.

GENERAL DUTIES:
- Responsible for providing programmatic oversight/technical guidance to Field program management/staff regarding the VR program; guiding/ensuring the proper application of agency/program policies/procedures related to contract/non-contract acquisition of goods/services on behalf of program customers providing related technical/process guidance to Field staff.
- Prepares/conducts oversight/QA reviews; technical guidance to customers/employers/community organizations contractors/service providers through consultation/leadership/programmatic education; guidance on the VR process and customer services delivery process as it relates to QA activities/effective implementation of Divisional objectives.
- Responsible for submitting monthly QA/contract review activity reports/developing regional placement strategy plans for employment/reviewing proposed customer self-employment plans; reviewing customer case documentation to provide technical guidance/observe developmental needs/trends/support application of best business practices/ensure compliance/oversee QA.
- Conducts liaison activities with assigned parties maintaining appropriate business relationships.
- Coordinates with State Office/Regional/Unit management to provide mentoring/consultation as needed.
- Performs other duties as assigned.

PREFERRED QUALIFICATIONS:
- Master's degree in Rehab Counseling or Rehab Management from an accredited college or university plus 1 year experience: 1) in interpreting/applying VR program policies/procedures, 2) planning/implementing/monitoring customer services, 3) coaching/mentoring and providing technical assistance for staff development, and 4) developing/providing training activities (or)
- Master's degree from an accredited college or university plus 3 yrs progressive experience working in a VR program. With 3 yrs experience in areas referenced above (or)
- Bachelor's degree in Rehab Counseling or Rehab Management from an accredited college or university plus 3 yrs progressive experience working in a VR program. With 3 yrs experience in areas referenced above (or)
- Bachelor's degree from an accredited college or university plus 4 yrs progressive experience working in a VR program. With 4 yrs experience in areas referenced above.

MINIMUM QUALIFICATIONS:
- QAS (Program Specialist V): Graduation from an accredited four-year college or university plus two years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency;
- Sr QAS (Program Specialist VI): Graduation from an accredited four-year college or university plus two years and six months of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency;
- One year of full-time experience may be substituted for each year (30 semester hours) of education.
- Copy of official transcripts, certifications and/or credentials will be requested at the time of interview if applicable.

All levels:
- Experience as a QAS cited above must be in accordance with the career ladder requirements of the agency.
- Related work experience is defined as consultative services/technical assistance to program staff, and general knowledge of disabilities.

Duties may include up to 50% travel (within the State of Texas) and the ability to lift/carry 10 pounds.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf.

HOW TO APPLY:

-To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.

-Applicants must be legally authorized to work for ANY employer in the United States. We will not consider applicants that will need sponsorship now or in the future.

-In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

-A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.