Registered Client Service Associate **
Boca Raton, Florida
Employer: Morgan Stanley
Industry: Wealth Management
Salary: Competitive
Job type: Full-Time
POSITION SUMMARY:
Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.
DUTIES and RESPONSIBILITIES:
CLIENT SUPPORT
Provide service coverage for a FA/PWA/team including:
ADMINISTRATIVE SUPPORT
Qualifications:
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
Knowledge/Skills
Reports To:
Morgan Stanley
EOE committed to diversifying its workforce.
M/F/D/V
Version: 7/10/2024
Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.
DUTIES and RESPONSIBILITIES:
CLIENT SUPPORT
Provide service coverage for a FA/PWA/team including:
- Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships
- Executing money movement transactions at the request of the client and/or FA/PWA/team
- Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit)
- Enter profile information or pre-fill account documentation on client accounts and/or documents in aa clerical capacity at the direction of the client and/or FA/PWA/team
- Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
- Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team
- Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance)
- Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team
- Supporting the FAs / PWAs / teams' marketing strategy (e.g., website maintenance)
- Assist FAs / PWAs/ teams in delivering against their business plan and client service model
- Remaining current on all policies, procedures, and new platforms
- Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
ADMINISTRATIVE SUPPORT
- Answering inbound phone calls or making outbound calls with updates on service requests (e.g., scheduling follow-up calls with FAs / PWAs / teams as needed)
- Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)
- Maintaining travel itineraries, preparing expense reports and managing the reimbursement process
- Assisting with general in-office support functions such as copying, filing and scanning documentation
- Preparing and submitting expense reports for processing at the direction of the FA/PWA
Qualifications:
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
- High School Diploma/Equivalency
- College degree preferred
- Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
- Two or more years of industry experience preferred
Knowledge/Skills
- Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
- Detail orientated with superior organizational skills and ability to prioritize
- Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
- Exceptional writing, interpersonal and client service skills
- Strong time management skills
- Team player with the ability to collaborate with others
- Ability to work in a fast-paced, evolving environment
- Adaptable and ability to multitask
- Goal oriented, self-motivated and results driven
Reports To:
- Business Service Officer
Morgan Stanley
EOE committed to diversifying its workforce.
M/F/D/V
Version: 7/10/2024
Created: 2024-09-28
Reference: 3259550
Country: United States
State: Florida
City: Boca Raton
ZIP: 33496
Similar jobs:
-
Registered Client Service Associate
Morgan Stanley in Sarasota, Florida -
Manager, Private Client Services (Family Office)
Alvarez & Marsal in Miami, Florida💸 $105000 - $130000 per year -
Senior Director, Private Client Services Tax
Alvarez & Marsal in Palm Beach, Florida💸 $200000 per year -
Registered Client Service Associate
Raymond James Financial Incorporated in Saint Petersburg, Florida -
Client Service Manager
Percepta in Melbourne, Florida💸 $18.34 per hour -
Client Services Tech (Sample Receiving)
Pace in Pompano Beach, Florida -
Registered Client Service Associate
Raymond James Financial Incorporated in Coral Gables, Florida -
Client Services Specialist - Marketing
CBRE in Miami, Florida -
Manager, Private Client Services (Family Office)
Alvarez & Marsal in Tampa, Florida💸 $105000 - $130000 per year -
Client Services Coordinator - Marketing
CBRE in Tampa, Florida -
Client Development Financial Services VP
Fisher Investments in Tampa, Florida -
Private Wealth Management Registered Client Service Associate - Trilingual Portuguese/English/Spanish**
Morgan Stanley in Miami, Florida -
Client Service Associate
Raymond James Financial Incorporated in Boca Raton, Florida -
Registered Client Service Associate
Morgan Stanley in Aventura, Florida -
Private Wealth Management Registered Client Service Associate - Bilingual English/Spanish**
Morgan Stanley in Miami, Florida -
Association Services Client Rep II
Experis in St. Petersburg, Florida💸 $20 per hour -
Registered Client Service Associate
Morgan Stanley in Coral Gables, Florida -
Senior Client Service Associate
Raymond James Financial Incorporated in Saint Petersburg, Florida -
Director, Private Client Services Tax
Alvarez & Marsal in Miami, Florida💸 $130000 - $175000 per year -
Private Wealth Management Registered Client Service Associate - Bilingual English/Spanish
Morgan Stanley in Miami, Florida