Rehab Secretary, Physical Therapy
Falmouth, Massachusetts
Employer: Cape Cod Healthcare Inc.
Industry: Administrative and Clerical
Salary: Competitive
Job type: Full-Time
Purpose of Position
Under the direction of the Clinical Director of Rehabilitation, performs a variety of clerical and secretarial duties
Description
Other duties may be assigned.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Falmouth Hospital's commitment to CARES: compassion, accountability, respect, excellence and service.
Qualifications
• High School Education or General Education (GED).
• Successful completion of an accredited Medical Terminology Course with a grade C or better or successfully pass a hospital generated test with a score of 80% or better.
• Must be able to read and write English.
• At least 2 years experience in a medical setting.
• Must be able to type 30 words per minute.
Under the direction of the Clinical Director of Rehabilitation, performs a variety of clerical and secretarial duties
Description
Other duties may be assigned.
- Must be courteous to patients, visitors, physicians, volunteers, and other employees of the organization.
- Greets patients and visitors.
- Excellent telephone skills
- Acts as a liaison for MD offices/receives all appointment calls.
- Receives telephone and in-person referrals for therapy services; records necessary demographic information.
- Interview and register outpatients via computer.
- Responsible for checking the validity of the physician's order/requisition for medical Necessity, and proper physician signature.
- Obtains prior approvals and pre-certifications from third party payers for therapy services; documents approval numbers.
- Confirms initial appointments.
- Prints and distributes all daily schedules to various locations and departments.
- Knowledge of scheduling dictionaries
- Accurately verifies various insurance authorization/referral requirements.
- Regularly updates knowledge of third party payer regulations.
- Assists therapy staff with monthly re-certification of services; updates staff on changes in third party payer procedures.
- Assembles, maintains management and analysis of patient charts.
- Schedules multiple facilities, procedures, services and technical resource staff.
- Assists with departmental statistics and quality assurance, program evaluation, and environmental and infection control activities
- Attends meetings as required.
- Prepares reports and correspondence for various state and federal regulatory agencies.
- Understands and uses correct procedures for all age groups of patients to include geriatric as well as pediatric.
- Orders supplies
- Provides clerical and telephone support for the department.
- Must wear facility provided identification badge.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Falmouth Hospital's commitment to CARES: compassion, accountability, respect, excellence and service.
Qualifications
• High School Education or General Education (GED).
• Successful completion of an accredited Medical Terminology Course with a grade C or better or successfully pass a hospital generated test with a score of 80% or better.
• Must be able to read and write English.
• At least 2 years experience in a medical setting.
• Must be able to type 30 words per minute.
Created: 2024-09-01
Reference: 240717-50003706
Country: United States
State: Massachusetts
City: Falmouth
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