Remote $17-$18 CSR (Remote, but reside near Homestead or Kendall)

We are looking for several Remote Temp to Perm CSR Representatives for our client in Plantation, FL. This call center position requires you to have great customer service and empathy.

Title: Remote Customer Service Representative
Location: Onsite (Plantation, FL)
Pay: $17 an hour ($18 if you speak fluent Spanish & English)
Start date: October or November
Hours: Must be flexible to work any 8 hour shift between 7am-11pm

Job Responsibilities:

Inbound calls
Respond to and own consumer inquiries and issues
Provide education and status on previously submitted pre-authorizations or pre-determination requests
Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance
Requirements:

1 year of customer service experience with the same company
High School diploma
Detail oriented