Description

Staff Management | SMX is seeking talented individuals for this remote data entry position! Work from home while inputting customer orders in our client's Oracle system, and other software platforms as needed. The chosen candidate must have expanded ability to work on computer systems and learn software programs/apps, while striving to deliver a stellar customer experience. Experience with Oracle, CRM and/or ERP business systems is needed. MUST RESIDE in Colorado or Kansas!

Perks & Benefits

• Casual Dress Code
• Climate Controlled Environment
• Modern, high tech Environment
• Other on the spot perks
• Paid Training
• Weekly paychecks
• Direct Deposit or Cash Card pay options
• Medical / Dental Insurance
• Life Insurance
• Paid Sick Leave
• Sign on Bonus (Restrictions Apply)
• Referral Bonus (Restrictions Apply)
• Advancement Opportunities
• $17.00 - 17.50 / hour

Employment Type & Shifts

• Full Time
• Temp to Hire
• Temporary or Contract
• Long Term

• 1st Shift

Job Responsibilities

• Process customer purchase orders to meet customer and company commitments.
• Strive to continually improve the level of customer satisfaction through timely and efficient order processing.
• Receive, edit, and enter incoming customer purchase orders in an accurate and timely manner.
• Review, verify and make corrections as necessary to orders to ensure accurate information and order specifications and contact customer to resolve unclear issues.
• Manage orders in the business system through the entire order cycle.
• Screen all international customer orders to ensure compliance with the required regulations, policies and procedures.
• Gather information for measurement, analysis and reporting.

Requirements:

• 3-5 years of data entry and/or customer support experience.
• Customer interaction experience is preferred.
• Computer experience including use of MS Word, MS Excel, MS Outlook and Oracle experience is required.
• Education & Minimum Years of Experience: 2 years.
• Associates Degree preferred.
• Paid Training
• Must be punctual, reliable and dependable.
• Work inside from the comfort of you own home!

Schedule varies from 6:00am - 5:00pm, Monday though Friday, may include Saturday (up to 10 hours per day)

Associate Requirements

• HS Diploma or GED
• Background Check
• Drug Test
• Must be at least 18 years old