Remote Part Time Dispatcher
Bloomington, Indiana
Employer: Insight Global
Industry: Customer Service
Salary: Competitive
Job type: Part-Time
A client of insight global is seeking a remote part time customer service associate. Hours will be Monday - Friday 5:00am est- 9:00am est
As a Customer Service Dispatcher, you will play a crucial role in ensuring efficient communication and coordination between our service teams, customers, and drivers. Your primary responsibility will be to manage incoming service requests, schedule appointments, and maintain accurate records. You'll be the central point of contact for resolving customer inquiries and ensuring timely service delivery.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
1+ year of customer service experience
High school diploma or equivalent (additional education or certifications are a plus).
Strong communication skills (verbal and written).
Ability to multitask and prioritize effectively.
Proficiency in using communication tools (phones, chat, email etc.).
Nice to Have Skills & Experience
Logistics or Supply chain industry experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
As a Customer Service Dispatcher, you will play a crucial role in ensuring efficient communication and coordination between our service teams, customers, and drivers. Your primary responsibility will be to manage incoming service requests, schedule appointments, and maintain accurate records. You'll be the central point of contact for resolving customer inquiries and ensuring timely service delivery.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
1+ year of customer service experience
High school diploma or equivalent (additional education or certifications are a plus).
Strong communication skills (verbal and written).
Ability to multitask and prioritize effectively.
Proficiency in using communication tools (phones, chat, email etc.).
Nice to Have Skills & Experience
Logistics or Supply chain industry experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Created: 2024-05-03
Reference: 346936
Country: United States
State: Indiana
City: Bloomington
ZIP: 47406