Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Reporting/Business Analyst will conduct and manage outcomes of various studies that include analyzing, reviewing, forecasting, trending, and presenting information for operational and business planning. They support short and long term operational/strategic business activities - by developing, enhancing, and maintaining operational information and models. They also develop and implement effective/strategic business solutions through research and analysis of data and business data integrity.

Primary Responsibilities:

• Prepares reports to assess team's performance, trending analysis, headcount reports, attrition, inventory, etc.
• Provides explanations and interpretations within area of expertise
• Uses pertinent data and facts to identify and solve a range of problems within area of proficiency
• Investigates non-standard requests and problems, with some assistance from others
• Evaluates business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Leads ongoing reviews of business processes and develops optimization strategies
• Stays up-to-date on the latest process and IT advancements to automate and modernize systems
• Conducts meetings and presentations to share ideas and findings
• Documents and communicates the results of efforts
• Gathers critical information from meetings with various stakeholders and produces useful reports
• Works closely with business partners and leadership
• Ensures solutions meet business needs and requirements
• Performs user acceptance testing
• Manages projects, develops project plans, and monitors performance
• Updates, implement, and maintains procedures
• Prioritizes initiatives based on business needs and requirements
• Serves as a liaison between stakeholders and users
• Monitors deliverables and ensures timely completion of projects

*** ENGLISH PROFICIENT ASSESSMENT WILL BE REQUIRED AFTER APPLICATION ***

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ years of experience analyzing, reviewing, forecasting, trending, and presenting information for operational and business planning
• Reporting experience
• Advanced Excel skills and competency in other Microsoft applications including Word, Outlook and Power Point
• Bilingual Spanish and English
• Ability to work 40 hours / week during standard business operating hours Monday - Friday from 7am - 7:00pm It may be necessary to work occasional overtime and holidays

Preferred Qualifications:

• Previous experience working with Quest Diagnostics platforms such as: QC App, BFE & PEGA
• PowerBI experience
• Tableau experience
• Healthcare knowledge
• Proven planning skills (capacity, logistics)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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