Title: Research Analyst

Location: Washington, DC

Duration: Long Term

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https://candidate.arytic.com/Ijobdetail/1002640

Job Description:
The Research Analyst is required to: Review, research, and respond to operational cases that are assigned to the research team by the PSRs or other Converge teams. These cases range from general questions participants may have to complex historical requests that will require information from a variety of sources. The research analyst must work with the appropriate cross-functional teams to gather information to identify the cause of the issue and the appropriate solution. The analyst must also be able determine the best course of action to resolve a case and provide information to the participant, whether it be a phone call or email. When an exception is being requested or more input is needed, the analyst must be able to provide concise and clear case summaries to leadership and provide recommendations for consideration. The ideal candidate for this position should have at least 3 years of experience working in defined contribution/retirement operations.

Assign all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team.

Required Skills:

• 5-8 years of experience in Research Analysis and Interpretation
• 5-8 years of experience in Business Operation Management