Reservationist|Part-time| Sky Project by Rhubarb LLC dba Peak
New York, New York
Employer: AEG
Industry: Administration/General Management
Salary: $20.00 per hour
Job type: Part-Time
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Overview
The Reservationist is responsible for initiating the guest's experience through the restaurant's phone lines and email to ensure guest satisfaction.
This role will pay an hourly wage of $20.00 to $25.00.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
This position will remain open until December 31, 2024
Responsibilities
Qualifications
Overview
The Reservationist is responsible for initiating the guest's experience through the restaurant's phone lines and email to ensure guest satisfaction.
This role will pay an hourly wage of $20.00 to $25.00.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
This position will remain open until December 31, 2024
Responsibilities
- Greet all guests when arriving
- Process important queries and manage customer expectations in a polite and friendly manner
- Communicating pertinent information about incoming guests to FOH and BOH management and FOH service team
- Maintain a high level of hospitality and professionalism with each guest and employee
- Ensure to maintain the privacy of our guests
- Professionally correspond via email and phone calls, both internally and with guests
- Assist Management with admin duties
Qualifications
- Previous experience with RESY (our reservation Platform)
- Previous hospitality experience would be advantageous
- Strong written and verbal communication skills
- Ability to be resourceful, calm, and proactive when issues arise
- Ability to learn on the job
- Excellent customer service skills
- Must have flexible hours
Created: 2024-10-12
Reference: MRdqoBObrs7v
Country: United States
State: New York
City: New York
ZIP: 10036
About AEG
Founded in: 1994
Number of Employees: 28000
Website: https://www.aegworldwide.com/
Career site: https://www.aegworldwide.com/careers
LinkedIn: https://www.linkedin.com/company/aeg
Facebook: https://www.facebook.com/AEGWorldwide/
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