Reservationist|Part-time| Sky Project by Rhubarb LLC dba Peak

New York, New York


Employer: AEG
Industry: Administration/General Management
Salary: $20.00 per hour
Job type: Part-Time

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Overview

The Reservationist is responsible for initiating the guest's experience through the restaurant's phone lines and email to ensure guest satisfaction.

This role will pay an hourly wage of $20.00 to $25.00.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until December 31, 2024

Responsibilities
  • Greet all guests when arriving
  • Process important queries and manage customer expectations in a polite and friendly manner
  • Communicating pertinent information about incoming guests to FOH and BOH management and FOH service team
  • Maintain a high level of hospitality and professionalism with each guest and employee
  • Ensure to maintain the privacy of our guests
  • Professionally correspond via email and phone calls, both internally and with guests
  • Assist Management with admin duties

Qualifications
  • Previous experience with RESY (our reservation Platform)
  • Previous hospitality experience would be advantageous
  • Strong written and verbal communication skills
  • Ability to be resourceful, calm, and proactive when issues arise
  • Ability to learn on the job
  • Excellent customer service skills
  • Must have flexible hours

Created: 2024-10-12
Reference: MRdqoBObrs7v
Country: United States
State: New York
City: New York
ZIP: 10036



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