Overview:
$14.25/hour

Ages 18+. Pay may vary between position based on job responsibilities.

At Cedar Point, work is FUN! Working as a Resorts Contact Center Agent means effectively sell resort properties by answering incoming telephobne calls and online chats. You'll also...

• Answer guest questions and transfer calls to specific departments as needed.
• Answer all inbound calls for reservations, park information, and/or general Cedar Point PBX in a courteous and professional manner.
• Make guest reservations, send out confirmation emails, and cancel reservations as requested.
• Enter and maintain sensitive guest information, including initiating guest interactions, answering questions, and giving accurate directions.

Some of our amazing perks and benefits:

• Paid training and FREE uniforms!
• FREE Admission to Cedar Point and other Cedar Fair parks!
• FREE tickets and discounts to local attractions!
• FREE tickets for family and friends!
• 20% discounts on food and merchandise!

• Employee-only ride nights, game nights, and FREE FOOD events!

Responsibilities:
Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll...

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.

• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future.

Qualifications:

• You!

• People who love helping others and will support the needs of our guests and associates.
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Individuals with a passion and excitement about Cedar Point.
• Availability to include some weekdays, weekends, evenings, and holidays.