Restaurant Host- Fashion Island
Orange, California
Employer: Neiman Marcus Group
Industry: Restaurant/Food Services
Salary: Competitive
Job type: Full-Time
Job Description
Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Restaurant Host you will greet customers, provide accurate wait times, and escort customers to their tables. You will have an impact on the customer experience by providing a warm and accommodating experience. This job will be onsite and will report to the Restaurant Manager. What You'll Do
Qualifications:
Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including:
Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Restaurant Host you will greet customers, provide accurate wait times, and escort customers to their tables. You will have an impact on the customer experience by providing a warm and accommodating experience. This job will be onsite and will report to the Restaurant Manager. What You'll Do
- Maintain presence at host stand / door to greet and seat customers
- Monitor server performance to ensure smooth service during the customers' dining experience
- Observe proper telephone etiquette
- Handle reservations through OpenTable platform and any additional inquiries regarding hours of operation, specials, and events
- Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic
- Fulfill duties that may involve lifting objects (e.g., tables, chairs, and highchairs)
- Customer Service experience
- Knowledge of OpenTable platform
- Associate will have a flexible schedule
- Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
Qualifications:
Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including:
- Medical, Dental, Vision Benefits
- Disability Benefits
- Paid Parental Leave, Paid Family Leave, and Adoption Support
- Paid Time Off
- Retirement Savings Plan (401K) and Life Insurance
- Financial Solutions
- NMG Associates Core Discount of 30%
- Personal and Professional Development Opportunities
Created: 2024-09-17
Reference: 2402864
Country: United States
State: California
City: Orange
ZIP: 92868
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