Retail Store Manager - The Mall at Robinson Town Center
Pittsburgh, Pennsylvania
Employer: Bath & Body Works
Industry: Store: Management
Salary: Competitive
Job type: Full-Time
Description
Career Development | Daily or Weekly Pay | Tuition-Free Benefits | Fun Stores | Free Product | 40% Discount At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Store Manager you will enjoy the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Responsibilities
Qualifications
Career Development | Daily or Weekly Pay | Tuition-Free Benefits | Fun Stores | Free Product | 40% Discount At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Store Manager you will enjoy the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Responsibilities
- Attract, hire, develop, inspire and retain top talent including the store leadership team
- Teach, coach, and train to improve the success and selling potential of all associates
- Effectively and fairly lead and drive high-performance of all associates.
- Set and reinforce clear and concise expectations, performance, results and accountability with all associates
- Build highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
- Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
- Implement and sustain magazine direction to optimize business and bring the product story to life
- Lead consistent focus on delivering emotionally engaging customer experiences
- Implement company selling strategies
- Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
- Maintain policies and procedures
- Incorporate asset protection and safety messages into daily operations
Qualifications
- Proven experience in providing an exceptional customer experience preferably in retail environment.
- 2+ years of proven experience managing teams in a customer-focused/selling environment with a proven track record of driving success
- Passion for attracting, developing, and retaining diverse and dynamic teams
- High School Diploma or GED Certificate
- Lead with Curiosity & Humility
- Build High Performing Teams for Today & Tomorrow
- Influence & Inspire with Vision & Purpose
- Observe, Engage & Connect
- Strive to Achieve Operational Excellence
- Deliver Business Results
- On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises.
- Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
- 40% merchandise discount and free product that encourages you to come back to your senses!
- Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
- No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
- Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
Created: 2024-09-12
Reference: 04FQ8
Country: United States
State: Pennsylvania
City: Pittsburgh
ZIP: 15216
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