Job Description

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

About MJK Sales & Feed, Inc.
MJK Sales & Feed, Inc Ace Hardware is locally owned and operated and has been in business since 1976. As a member of the largest retailer-owned hardware cooperative in the industry we have the privilege of tailoring our store to meet our community needs. In addition to providing the community with their hardware needs we also sell lumber, fence, tack, fertilizer and Purina Feed.

General Summary
The Tool Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Providing assistance to customers within the Tool Department.

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service:
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Provide a positive representation of MJK Sales & Feed, Inc -Ace Hardware
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Proactively assist customers in solving problems.
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Greet customers entering and throughout the store. Thank customers when finished and when they are leaving
the store.
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Possess a friendly outgoing demeanor; work well with customers as well as associates.
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Ensure all pages and calls are answered promptly, courteously and effectively.
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Forward any customer complaint that cannot be handled to a member of management.
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Possess strong product knowledge and knowledge of store layout and location of products.
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Assist customers throughout the store with personal, customized service based on the premise of amazing every
customer, every time.

Store Operations
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Assist in creating a positive, professional and safe work environment.
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Assist with receiving, checking in and stocking of merchandise throughout the store.
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Assist with maintaining back stock levels.
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Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor
merchandise area.
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Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
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Assist with merchandise resets through the store.
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Provide assistance to Department Heads, i.e. price changes, special orders.
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Ensure signage is current throughout the store.
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Communicate any merchandising, cost control or sales idea to General Manager.
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Participate in store meetings.
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Be professional in appearance and actions.
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Perform all other duties as assigned.

Education/Training
High School or GED equivalent.

Experience
Formal retail experience preferred.
Knowledge of hand and power tools required.

Physical Demands
Standing, walking, lifting (up to 50lbs) and climbing.

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