Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Revenue Cycle Business Process Consultant - Front-End Consumer Experience.

Job Description:

Job Title: Revenue Cycle Business Process Consultant - Front-End Consumer Experience

Job Location: Home/Remote Office Location, 3401 Civic Center Blvd, S-HOME, Philadelphia, Pennsylvania, 19104

Pay Rate: $55.86 - $58.80

Responsibilities:

Duties:

In addition to the following, this role focuses on a specific area of the PATIENT-CENTRIC REVENUE CYCLE ROADMAP (graphic attached).

• Front-End Consumer Experience
  • Candence
  • AFT
  • Prelude
  • Please See the Attached Graphic for Additional Context

Moreover, this role will entail an element of cross functional team leadership within which project management, process improvement, stakeholder alignment (executives), change management, and significant Rev Cycle EPIC experience are critical. In lieu of certs, requisite EPIC experience will be explored.

JOB SUMMARY

The Revenue Cycle Business Consultant supports revenue cycle processes that span multiple departments, multiple workflows and systems or supports analytic efforts of the revenue cycle through report development, data quality assurance, process mapping and analysis. The position also supports business process improvement efforts including projects to enhance Epic, automation, quality, and efficiency through report writing, analysis, business case development and data validation

JOB FUNCTIONS

Revenue Process Support, Workflows and Systems
• Develop and maintain written documentation for processes that exist between departments, systems, external vendors and payers.
• Act as a high-level business process consultant between operations, performance improvement and IT for needs that cross boundaries. Implement processes and practices that can adapt quickly to changing organization, business, and payer demands. The position does not replace normal relationships between various departments but rather acts as a compliment to existing relationships to enhance and expedite performance improvement activities.
• Reviews business process, system or other changes that might impact existing workflows and recommends methods to optimize to desired state and improve efficiency. Review system or process architecture in scope of assigned projects.
• Perform business impact reviews of test plans that span across departments, workflows or systems or to assess impact, efficiency and effectiveness.
• Create, optimize, and support the implementation of processes that link closely to system workflows. Determine how these workflows will impact existing staffing, how to continuously refresh and monitor these flows and recommend optimal change management processes.
• Communicate information clearly and create an environment where people can engage in open dialogue and reach effective solutions together to optimize workflow or process.
• Direct cross-functional teams to resolve complex issues related to automated workflows or other complex processes or lead discussions with the business and operational leaders to analyze reporting needs, configure and model data and develop reports using specialized knowledge of reporting applications and software applications.

Qualifications:

Skills:

JOB FUNCTIONS (CONTINUED)
Data Reporting and Analysis
• Responsible for creating and managing the financial and operational reports generated on regular and an ad hoc basis using software applications for report writing and data warehousing; provides consultation and assistance to ensure end users and operational reporting needs are met through report development and design.
• Primary liaison to various internal and external user groups within CHOP in terms of revenue cycle data reporting and analysis. Assist revenue cycle leadership, management, and staff in analyzing, interpreting, and presenting data and information to various parties.
• Develop and build reporting solutions that monitor and benchmark cost, utilization and other quality and performance indicators; Act as primary support to senior leadership in accessing relevant data necessary to develop strategic and operational business plans, and process improvements.
• Develop business case analysis to support process optimization and change.
• Perform troubleshooting, problem solving activities related to business intelligence reporting as necessary. Analyze data and reports to understand business impact, correlations/discrepancies, and to propose changes/alternate solutions. Work closely with the Information Technology teams to resolve issues and perform analysis in a timely manner.

Knowledge, Skills and Abilities

Project Management

Change Managmenet

Process Improvement

Cross-Functional Team Leadership

Epic Reporting

Epic Design Exp (Not Building/ Coding)

Epic Rev Cycle Experience Required

Strong analytical and communication skills Required
Strong computer skills to include database analysis Required
Statistical software experience Preferred
Extensive knowledge of workflow and/or system design Required
Extensive knowledge of analytical tools, business intelligence tools and statistical packages Required

Education
High School Diploma / GED Required
Bachelor's Degree Preferred

Work Experience
At least five (5) years experience with system design, process workflow design or business/systems consulting. Required
EPIC experience Required
Epic Mechanics how it works
Revenue Cycle experience Required

Licenses, Certifications, and Registrations
EPIC certification EPIC Preferred
Lean Six Sigma Green Belt (LSSGB) Lean Six Sigma Green Belt - LSSGB - American Society for Quality Preferred

Skills:

Required

• TEAM LEAD
• CHANGE MANAGEMENT
• HEALTHCARE PROJECT MANAGEMENT
• BUSINESS PROCESS IMPROVEMENT
• EPIC

Additional

Languages:
English( Speak, Read, Write )

About Maxonic:

Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.

Interested in Applying?

Please apply with your most current resume. Feel free to contact Waseem Sheikh (waseem.s@maxonic.com / (408) 444-8251) for more details