The Revenue Cycle Manager is tasked with gathering operational and workflow requirements from internal and external customers. This individual will complete analytical assessment of processes to identify root cause of incidences and provide recommendations for workflow process modifications. This individual will interface with internal customers to act as a functional and technical liaison for the end user group community. The Business Analyst will be responsible for implementing, documenting, and monitoring business processes and associated workflow automation and applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Gather operational and workflow requirements to document, implement and monitor workflow processes. Identification of root cause(s) of workflow/process incident management.
• Creation of designed and approved processes, enhance the automation of the technical workflows, and provide monitoring/stabilization of current business processes
• Identify critical process opportunities for enhancement and propose tangible solutions to avoid repeatable errors.
• Document detailed technical design for workflow automation, end user documentation and job aids.
• Complete special projects and provide project support as requested by senior leadership.
• Manage team to assess productivity, ensure work requests and issues are resolved to meet SLOs with the highest level of customer service.

KNOWLEDGE, SKILLS, ABILITIES

• Advanced troubleshooting abilities, with ability to problem solve complex technical issues
• Ability to understand operational business processes, and apply technical/system knowledge
• Must demonstrate excellent professional communication skills through clearly written, concise and comprehensive documentation; strong technical writing skills
• Must be capable of executing and publishing written requirements utilizing the business intent and goals, while providing technical details to support workflow or system development
• Ability to develop and/or present training to operations trainers and/or business users
• Strong organizational, customer service, interpersonal, and time-management skills
• Ability to work independently or in a team environment, respectful of all positions at all levels
• Intermediate level skills in applications such as Microsoft Excel, Word, and Visio
• Additional skills preferred, not required:
  • Knowledge of healthcare revenue cycle
  • Knowledge/experience with system design in a database environment
  • Knowledge of project management methodologies
  • Knowledge of research methodology, principles, and procedures

EDUCATION / EXPERIENCE

• BA/BS Preferred or 1-3 years equivalent experience in Healthcare Revenue Cycle
• 1-3 years with workflow design and implementation
• 1-3 years' experience in Healthcare Revenue Cycle
• 2 years of Cerner Revenue Cycle Experience

Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify