Risk/Process Improvement analyst

The Global Technology Risk Organization: The Issue Management Analyst supports the Global Technology Risk Organization. This role is responsible for oversight of the issue portfolio health & adherence, analysis of trends with actionable outcomes, and Operational Excellence efforts to identify opportunities to better sustain ongoing controls. This role may include development of guidance for best practices / training documentation, internal playbook maintenance, engagement in process improvement workstreams and interaction with risk managers / issue managers across the Global Technology Risk organization.

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Required Skills & Experience
• Advanced MS Office skills, especially Excel and PowerPoint
• Strong understanding of technology risk and control / technology risk management
• Ability to update/manage procedures and documentation
• Ability to integrate and analyze data from multiple sources, draw conclusions, and provide recommendations
• Proven time management and organizational skills
• Demonstrates accountability and ownership
• Strong collaboration and partnering skills with ability to positively influence and motivate others, enjoys working in a team environment
• Drives timely decisions, knowing when to engage others for additional input and when to act independently
• Demonstrated understanding of the importance of business ethics

Nice to Have Skills & Experience
• Technical knowledge of systems and related infrastructure/architecture
• Subject matter knowledge in technology and/or information security processes
• Prior business process management or control framework knowledge
• Bachelors degree

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.