SALES ASSOCIATE - CUSTOMER SERVICE

Sacramento, California


Employer: Ace Hardware
Industry: Retail
Salary: $16.00 - $20 per hour
Job type: Full-Time

Job Description

Job Summary:

Maintain outstanding customer service, stock and merchandise shelves and displays, generate sales and support the store management.
Duties:

Greet customers within various areas of the store

Determine customer's needs, suggest appropriate items, as well as offer add-on items needed

Maintain awareness of all store promotions and advertisements

Stocking shelves and putting stock away in overstock areas as needed

Aid customer in locating their needed merchandise in the store, on Ace.com, as well as processing any special orders

Answer phone calls within the departments and provide customer service to those customers

Help maintain the cleanliness of the floor and displays

Other miscellaneous duties as needed

Regular, predictable attendance is an essential function of the job.

Requirements

Skills and Qualifications:

High school degree, some college preferred

A willingness to learn about products and store procedures, some product knowledge a plus.

Customer service experience in a retail environment

Commitment to service excellence and customer satisfaction

Team player with interpersonal skills

Excellent communication skills, high attention to detail, and ability to multi-task

Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business

Physical Requirements:

Must be able to lift 40 pounds frequently to stock and to load and unload customer purchases and store stock

Move and handle boxes of merchandise and fixtures throughout the store, when entails lifting and perform all functions as set forth

Job responsibilities may change based on the needs of the business.
$16.00-$20

Created: 2024-05-30
Reference: 547928273
Country: United States
State: California
City: Sacramento
ZIP: 95820



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