At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Summary:
The primary function of the Sales Coordinator is to oversee hotel sales systems including lead qualification, preparing reports and analysis, as well as providing administrative and logistical support to the Assistant Director of Sales. Secondary to the administrative functions of this role, the Sales Coordinator will be trained and developed to closely support, and ultimately oversee, the pre-arrival & on-site coordination for groups to ensure exceptional service during their stay.
Attention to detail, strong communication skills, fast learning, and a high level of organization, are of utmost importance. If you are a team player and looking for advancement in sales and/or events, this position provides the ideal start to a fulfilling career with Hyatt. This position is fully on-site with some weekend availability required.

Responsibilities:
• Answer all incoming calls promptly, in an attentive, courteous, and efficient manner.
• Answer guest inquiries about hotel services, facilities, and hours of operation.
• Communicate and work closely with our Assistant Director of Sales concerning group bookings.
• Maintain availability calendar and communicate all relevant information to the operations staff.
• Maintain accurate files and reports (electronic).
• Handle all special reservations, to include V.I.P. reservations, packages, and discounts.
• Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements.
• Manage the contract turnover process to ensure booking is accurate.
• Assist with the billing process when needed
• Assist with sending reports to clients and planners
• Accurately produce commission and rebate requests and send to Finance Department in a timely manner.
• Book all internal meetings
• Assist other departments where needed
• Host client site tours when needed

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.