Sales & Marketing Administrative Assistant

About the position:

Reports to: Director of Sales and Marketing

We are looking for a highly motivated individual who is responsible for providing administrative support to the Sales, Marketing & Events department. The ideal candidate has a friendly demeanor, the ability to learn new computer programs, can multitask, accept new challenges with skill, and complete projects in a timely manner. This person should demonstrate exceptional customer service, initiative, problem solving skills, and have front desk and or hotel sales office experience.

This role plays a key role to the success of the Hotel, and the key responsibilities are listed below, but not limited to:

• Answer all incoming calls and customer inquiries the sales team receives

• Ensure that all leads are entered into our Sales Lead system, Envision

• Turning all bookings definite in Envision

• Create all files and enter booking into turnover tracker

• Assist with coordinating and checking show rooms for site inspections

• Assist with assigning group leads from all lead channels to the appropriate sales/catering managers

• Assist the Lifestyle Director and Assistant Director of Marketing as needed

• Assist with the creation of Marketing and Social materials

• Ordering and managing all Sales collateral

• Assist with website updates as needed

• Assist with marketing initiatives

Qualifications

• At least one-year administrative experience.
• Excellent computer skills, especially Microsoft Suite
• Excellent verbal and communication skills.
• Must be able to work on tasks with minimal to no supervision
• Knowledge of hotel operations and the interdependence of each department
• Ability to prioritize tasks/needs of internal and external customers
• Proven business communication (verbal and written) skills
• Ability to effectively multi-task; excellent organizational skills
• Ability to demonstrate care and empathy to both internal and external guests

About the Hotel and Hyatt:

Setting the standard for grand hospitality, Hotel Kansas City has delivered an experience like no other since its opening in late 2020. Named one of the “Best New Hotels in the World” by Travel + Leisure, and Kansas City’s newest #1 Hotel on TripAdvisor, guests can indulge in Victorian-inspired guest rooms merged with modern twists, preserved touches like hand-hewn walnut and stained glass windows, and multiple show-stopping food and beverage outlets. Centrally located in the historic Kansas City Club Building, the hotel is only steps away from the city’s best nightlife, restaurants, and shopping.

Our excellent benefits include:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance
• 401K with company match
• Paid Time Off, Holiday Pay, new child leave and personal day
• Paid Family Bonding Time and Adoption Assistance
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Proficient knowledge of computer applications
• Strong analytical, organizational and interpersonal skills