Sales Operations Analyst

**At** **Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.**

**Building your career? Build it better at Realtor.com®. Join us** **and** **help change the world of real estate, one home at a time.**

**SALES OPERATIONS ANALYST** at **Realtor.com** **®**

**Location: Scottsdale**

Are you a forward-thinking, sales operations expert? Are you eager to foster strong relationships with stakeholders and provide counsel for planning, analysis, and decision-making? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest **_Sales Operations Analyst_** and help change the world of real estate, one home at a time.

**What you'll do:**

_Lead several important analytical projects to optimize product and sales decisions in the organization and provide revenue reports, customer and product analysis, and market trends_ _Provide project management support for key initiatives related to process, products, and program launches including providing insight, ideas, and best practice advice on Sales needs and support_ _Establish relationships with cross-functional teams such as Sales, Enterprise Systems, Customer Care, Go To Market, and Product managers to support sales initiatives_ _Lead several important analytical projects to optimize product and sales decisions in the organization and provide revenue reports, customer and product analysis, and market trends_ _Provide business/technical leadership as a subject matter expert (SME) and conduct/participate in the business requirements, design, and migration reviews_ _Develop reporting, dashboards, and analytic tools to ensure business objectives are being met. This will include highlighting root causes and recommending corrective action alternatives_ _Conduct various queries and filters on data sets in Excel and Salesforce to provide key data points and analysis_ _Conduct detailed post-event analysis of key metrics to assist in the measurement of overall success and program configuration_ _Provide required data updates, e.g. agents lists, sales reports, etc. to relevant internal parties during the execution of events_ _Develop expert knowledge of the objectives, planning details, current roles, responsibilities, processes, and status of all programs associated with Sales and Marketing_ _Own documentation of responsibilities, project plans, process flows, and task timelines for sales and marketing programs_

**How we work**

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a hybrid role, 3x per week in our Scottsdale office.

**What you'll bring:**

_Bachelor's degree required_ _3+ years of experience in tech industry with previous experience in Sales Operations, Sales Call centers, and Power Dialing Platforms_ _Familiarity with the real estate industry, and online marketing/media company experience is a plus_ _High proficiency with Google Suite, Excel, Word, and PowerPoint_ _Excellent organizational skills with the ability to multitask, prioritize and manage time effectively while also ensuring the accuracy of work through attention to detail_ _Ability to quickly learn new systems, processes, and organizational structures_ _Have a good eye for identifying areas of need, bugs, and process flaws. Be able to properly size these issues and find solutions, or report to stakeholders when needed_ _Previous experience with CRM and SalesForce.com preferred_ _Familiarity with the basic process and procedure documentation, including creating process flows_ _Ability to work cross-functionally within an organization to solve problems, solicit information, and execute initiatives_ _Strong interpersonal and presentation skills_

**Do the best work of your life at Realtor.com®**

Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. People are our foundation-the core that drives us passionately forward. At **Realtor.com®** , you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

_Diversity is important to us, therefore,_ **Realtor.com®** _is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition,_ **Realtor.com®** _will provide reasonable accommodations for otherwise qualified disabled individuals._

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets