JOB SUMMARY:

• Advise customers of the status of their open purchase orders by providing current ship dates or shipment information regarding a shipped part.
• Maintain customer schedules and provide feedback from operations regarding delivery status. Negotiate order schedule adjustments as required to support the business needs.
• Manage customer portals and perform order book downloads. Contract customer to resolve and reconcile any open issues.
• Interaction with all internal departments including accounting / engineering / production / operations / quality and purchasing to resolve any open issues related to customer product or delivery.
• Administering commercial and government contracts for domestic and overseas customers. Manage Purchase Order amendments for changes.
• Coordination of quote activity and paperwork. Perform follow-up on quote awards.
• Perform contract review on new orders verifying accuracy to the quote after award. Work with customer to correct any discrepancies.
• Responsible for order entry, customer maintenance, and item creation processes into the internal MRP system.
• Initiate / Drive internal and customer meetings. Act as liaison between internal departments to address any open issues related to delivery and order issues.
• Responsible for generation and analysis of Sales related reports. Create Charts / Graphs as required to support the sales department
• Should have a general understanding of shipping procedures including Export Compliance requirements
• Understand auditing requirements including AS9100 / ISO and Sox Compliance
• Perform a variety of tasks and duties as assigned.
• Oversee and manage all Export Compliance responsibilities.

GENERAL FUNCTIONS:

• Advise customers of the status of their open purchase orders by providing current ship dates or shipment information regarding a shipped part.
• Maintain customer schedules and provide feedback from operations regarding delivery status. Negotiate order schedule adjustments as required to support the business needs.
• Manage Customer portals and perform order book downloads. Contact customer to resolve and reconcile any open issues.
• Train and Manage day-to-day activities of intern as applicable.

/*generated inline style */

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

/*generated inline style */ This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To be qualified to work in this facility, a successful applicant must be a U.S. Person, as defined in those regulations, and able to supply evidence of that qualification prior to starting work or be authorized to receive controlled information under a specific license or permission from the relevant government agency. The U.S. export control regulations define a U.S. person as a U.S. Citizen, U.S. National, U.S. Permanent Resident (i.e. 'Green Card Holder'), and certain categories of Asylees and Refugees.
/*generated inline style */