Sales Store Clerk

Summary

This position is part of the National Archives and Records Administration. You will serve as the visitor services representative and a Sales Store Clerk at the Gerald R. Ford Presidential Museum.

This job is open to

• Internal to an agency
  
  Current federal employees of this agency.

Clarification from the agency

All Candidates who are:
Current NARA employees who hold or have previously held a permanent appointment in the competitive service; OR Current NARA employees serving on a special appointing authority, such as Veterans Recruitment Appointment (VRA) or a Disability appointment; OR Current NARA CTAP eligibles.

Duties

As a Sales Store Clerk, you will:

• Handle online ticketing, admissions, respond to visitor queries about the library/museum and site, show orientation film, make sales of merchandise at the museum sales store desk, and participate in the planning for acquisition of new items.
• Close out cash register and count receipts.
• Assist supervisor in managing stockroom work responsibilities.
• Plan, create, and implement display projects in the store area with minimum supervision.

Requirements

Conditions of Employment

If you do not meet any of the categories listed above, you may wish to apply under announcement DE-12524098-24-MU, which is open for any U.S. citizen to apply. Please refer to that announcement for details on open period, eligibility, and how to apply.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

• A one year probationary period may be required.
• Must successfully complete a background investigation.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.

Key Requirements:

1. Please refer to "Conditions of Employment."
2. Click "Print Preview" to review the entire announcement before applying.
3. Must be U.S. Citizens or U.S. Nationals.

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement.

To qualify for the GS-04 grade level, You may qualify with one year of general experience. General experience for this position is defined as:

• One full year of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

OR

Education:

• You may substitute education for general or specialized experience as follows: Completion of 2 academic years of post-high school study or an associate's degree. (This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.)

OR

Combination:

• You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the experience requirement, as well as the percentage of completed education compared to the education requirement must equal at least 100 percent.

Advancement to positions up to GS-5: Candidates may be advanced without time restriction to positions up to GS-05 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment.

Additional information

• We may select from this announcement or any other source to fill one or more vacancies.
• This announcement may be used to fill like positions in other organizations within the National Archives and Records Administration.
• This is a bargaining unit position; AFGE Council 260.
• Hours of operation are Sunday through Saturday 9:00 am to 5:30 pm must be able to work holidays and weekends.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: Your application will be evaluated in the following areas: Clerical, Customer Service, Attention to Detail. Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score of 85 or better to be rated as "well qualified" to receive special selection priority

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  1. Resume - either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips.
  
  2. Vacancy Question Responses - Completely answer the online assessment questionnaire associated with this job announcement.
  
  3. PERFORMANCE APPRAISAL/REVIEW/EVALUATION, ETC: All applicants are required to submit their most recently completed annual performance appraisal (dated within 18 months from the closing date of the vacancy announcement), which identifies your official rating of record (must be at least "Fully Successful") AND is signed by the supervisor, OR a statement explaining why the performance appraisal/review/evaluation is unavailable OR incomplete. If you fail to provide a copy of the performance appraisal/review/evaluation, or a statement advising why it is unavailable, you will be removed from further consideration. N/A is not considered an acceptable response.
  
  4. SF-50 for CURRENT EMPLOYEES Documentation Relating to Your Federal Employment:
  
  
  • Submit a copy of your most recent NON-AWARD SF-50, Notification of Personnel Action, which shows your current (or most recent) title, series, grade, and competitive service status. (To verify your competitive service status, on the SF50, Box 34 "Position Occupied" should show a "1" and Box 24 "Tenure" should show a "1" or "2".)
  • Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
  • If you are currently on a Veterans Recruitment Appointment (VRA) or Schedule A Disability, submit a copy of an SF-50 showing that appointment. (To verify your status, on the SF50, Box 34 "Position Occupied" should show a "2" and Box 24 "Tenure" should show a "1" or" 2".
  
  
  5. Transcripts - For positions with an education requirement, OR if you are qualifying for this position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
  
  If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
  
  Additional Required Documents if Applying Through the Hiring Authorities Listed Below:
  
  6. If you are currently serving on a special hiring authority (e.g. VRA, Schedule A Disability, etc.), please see applicant guide for required documentation. In order to be eligible under one of these authorities, you must submit all required documentation as outlined in the applicant guide and that specific hiring authority.
  
  7. CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
  
  Failure to submit any of the applicable above-mentioned documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  The National Archives and Records Administration has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
  
  The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
  
  The Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
  
  
  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
  
  
  To verify the status of your application, log into your USAJOBS account (USAJOBS Login); all of your applications will appear on the Welcome screen. The Application Status will appear, along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
  
  For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
  
  To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12524099
  
  Agency contact information
  
  Applicant Call Center
  
  Phone
  
  304-480-8990
  
  Email
  
  NARAHR@fiscal.treasury.gov
  
  Address
  
  OFFICE OF PRESIDENTIAL LIBRARIES
  
  303 Pearl Street NW
  
  Grand Rapids, MI 49504-5353
  
  US
  
  Next steps
  
  Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation. A final job offer for this position is typically made within 40 days after the closing date of the announcement.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

1. Resume - either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips.

2. Vacancy Question Responses - Completely answer the online assessment questionnaire associated with this job announcement.

3. PERFORMANCE APPRAISAL/REVIEW/EVALUATION, ETC: All applicants are required to submit their most recently completed annual performance appraisal (dated within 18 months from the closing date of the vacancy announcement), which identifies your official rating of record (must be at least "Fully Successful") AND is signed by the supervisor, OR a statement explaining why the performance appraisal/review/evaluation is unavailable OR incomplete. If you fail to provide a copy of the performance appraisal/review/evaluation, or a statement advising why it is unavailable, you will be removed from further consideration. N/A is not considered an acceptable response.

4. SF-50 for CURRENT EMPLOYEES Documentation Relating to Your Federal Employment:

• Submit a copy of your most recent NON-AWARD SF-50, Notification of Personnel Action, which shows your current (or most recent) title, series, grade, and competitive service status. (To verify your competitive service status, on the SF50, Box 34 "Position Occupied" should show a "1" and Box 24 "Tenure" should show a "1" or "2".)
• Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
• If you are currently on a Veterans Recruitment Appointment (VRA) or Schedule A Disability, submit a copy of an SF-50 showing that appointment. (To verify your status, on the SF50, Box 34 "Position Occupied" should show a "2" and Box 24 "Tenure" should show a "1" or" 2".

5. Transcripts - For positions with an education requirement, OR if you are qualifying for this position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

Additional Required Documents if Applying Through the Hiring Authorities Listed Below:

6. If you are currently serving on a special hiring authority (e.g. VRA, Schedule A Disability, etc.), please see applicant guide for required documentation. In order to be eligible under one of these authorities, you must submit all required documentation as outlined in the applicant guide and that specific hiring authority.

7. CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

Failure to submit any of the applicable above-mentioned documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

The National Archives and Records Administration has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

The Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.

• To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
• Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
• After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
• You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (USAJOBS Login); all of your applications will appear on the Welcome screen. The Application Status will appear, along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.

To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12524099

Agency contact information

Applicant Call Center

Phone

304-480-8990

Email

NARAHR@fiscal.treasury.gov

Address

OFFICE OF PRESIDENTIAL LIBRARIES

303 Pearl Street NW

Grand Rapids, MI 49504-5353

US

Next steps

Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation. A final job offer for this position is typically made within 40 days after the closing date of the announcement.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request