Sales Support Coordinator (Hybrid Wallingford, CT)

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com .

Summary:

Provide new business and/or renewal quoting and service support to account executives and/or account managers. Support efforts to retain business and develop strong broker and carrier relationships. Utilize Case Management Tool (CMT) and established procedures to ensure accurate reporting.

ESSENTIAL FUNCTIONS:

• Responsible for the marketing of life, disability, worksite, dental and medical coverages. Obtain accurate quotes from designated carriers for specified products.
• Submit RFQ package to internal underwriting and to carriers, as necessary. Responsible for all quoting coordination and follow-up with underwriters and carriers. Serve as the primary contact to answer all questions relevant to the RFQ submissions.
• Conduct all necessary data analysis for input/maintenance of sales/financial data into CMT which may include managing data input and manipulation to yield accurate sales reporting, tracking/updating of status/sold group information, and maintaining inactive files.
• Prepare results in and distribute custom spreadsheets and proposals using Microsoft Word and Excel.
• Prepare paperwork for sold case installation and coordinate necessary enrollment material. Communicate with brokers and sales representatives to ensure that installation and amendment expectations are met.
• Perform initial rate calculations using the internal/external software for life, disability, dental and medical coverages.
• May deliver renewals to broker for assigned accounts and serve as internal account manager for smaller clients.
• Perform other job-related duties or special projects as required.

Requirements:

• Provide prompt, courteous and excellent service at an acceptable cost to all customers and operate in accordance with State and Federal law, the company's Statement of Business Practices, Affirmative Action, Diversity and other standards. Actively cooperate and interact with all entities of NFP.
• Bachelor's degree or equivalent and 1-2 years of experience in a related field are preferred. General math skills are required, and basic analytical skills are preferred. Computer skills are required. Must be able to maintain accuracy and possess exceptional attention to detail.
• Must be able to perform a variety of tasks with limited direction, relying on training and judgment. Must have basic planning/organization, problem-solving, time management, decision-making, and oral and written communication skills. Familiarity with standard group underwriting concepts, practices, and procedures preferred. The ability to maintain confidentiality is required.

What We Offer

NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.