Sales Support Professional 3

Responsibilities:

Supporting multiple departments within client sales and service with the creation and maintenance of customer and field personnel accounts

Working in SAP, Oracle Sales Cloud, MS Outlook, MS Teams and MS PowerApps simultaneously to monitor and respond to requests

Ensuring data integrity by validating requests for accuracy, identifying/preventing instances of data duplication and following company protocols and business-specific guidelines

Closely monitoring activity performed by department RPA (Robotic Process Automation) and intervening as needed

Periodically providing after-hours support, including some weekends, especially for financial quarter close events

Approximately 10% travel required

Knowledge/Experience:

Demonstrated ability to remain organized and multitask while managing a high volume of requests

Excellent written and oral communication skills

Microsoft Office Suite of products including Outlook, Word and Excel required

Experience working with PowerApps and PowerBI a plus

Experience working with SAP and/or Oracle Sales Cloud a plus

Education:

BS/BA achieved from an accredited university/college

Education: Bachelors Degree