Our Client Experience team is seeking a skilled and motivated Salesforce Administrator /
Developer to oversee and enhance our Salesforce Service Cloud and Marketing Cloud instances.
As a Salesforce Administrator, you will collaborate closely with teams across Client Services,
Personal Shopping, Sales, Marketing, Digital, Data, and Engineering to enhance the client
experience and streamline team efficiency. You'll serve as the resident expert on how
FASHIONPHILE operates and utilizes Salesforce and other service-based technologies. The ideal
candidate will possess a track record of leading technical solution design and development,
strong communication and interpersonal skills, and a proactive, data-driven approach to system
management. The Salesforce Administrator will report io the Sr. Director, Head of CX.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

Bachelors Degree
6+ years of experience as a Salesforce Administrator
with hands-on experience in Service Cloud and
Marketing Cloud within a global contact center
environment.
4-5 years of experience in designing, developing,
implementing, and managing Salesforce systems
(experience with Service Cloud is required).
Experience with RingCentral & Salesforce

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.