Salesforce Specialist

Insight Global is seeking a Salesforce Specialist for one of our clients who is in non- profit industry. This role would require to be onsite in Cincinnati from 8:30-4:30 and would work 37.5 hours a week. The Salesforce Specialist will be joining a small IT team and should be prepared to interact with multiple departments within the organization.

The Salesforce Specialist manages the daily configuration, support, maintenance, and improvement of the databases. This role collaborates and interacts with various departments to develop and deploy efficient business processes, maximizing the benefits of the database systems.

Responsibilities:
Administer and maintain Salesforce CRM NPSP, Marketing Cloud, Conga, FormAssembly, Power Automate, and other platforms.
Handle data quality, migration, and basic administrative functions.
Monitor and manage service desk tickets, staying updated on new features and integrations.
Implement database system improvements and maintain system security and integrity.
Create and maintain dashboards, reports, and document generation through Conga.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience
• 3+ years of experience as a Salesforce Administrator
Building custom objects, formula fields, custom views
• Experience creating and maintaining dashboard and reports
Experience creating and maintaining document generation (preferably using Conga)

Nice to Have Skills & Experience
• Salesforce certification
• Nonprofit background
• Finance background

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.