What you will do:

- SAP ATTP Production AIF configuration and monitoring for various interfaces

- Documenting and Reporting all the AIF errors with objects / error reasons / categories , on a daily basis

- Functional analysis of the monitoring results and deciding the corrective action with the review/approval from Product manager

- Work in close collaboration with Serialization product manager and the serialization engineering team

- Reprocessing of failed messages after the corrective action , and ensure that the respective serialized events are successfully registered in ATTP system accurately

- Coordination with various internal business stakeholders and supporting them (compliance, warehouses , pharmacies) for error analysis and issue correction

- On-call/emergency support for business if/when needed

- Periodic review of the serialized events and objects registered in ATTP , for ensuring the compliance

- Support the master data maintenance for serialization

- Managing all SAP ATTP Production support actions via service-now incident management (or/and JIRA task) with proper SLAs and business approvals , and create knowledge documents for future references

- Support the development and maintenance of various interfaces between serialization solution and other business applications like warehouse management system , pharmacy side receiving and dispensing systems , etc

- SAP ICH Specific Support : EPCIS monitoring, coordination with SAP/Suppliers/Manufacturers in-case of EPCIS failures and performing needed corrections

- 'Post Manual Events' in SAP ATTP , for the production system issues identified if any with the review/approval from Product manager/Business Owner

- Technical documentation of the support processes , work arounds and approvals

- ATTP System Performance monitoring and coordinate with Basis , security , DBA , and authorization team whenever needed

- Support in driving the CRQ/Change process for the SAP ATTP related changes

Required Skills : 2+ years' experience working in SAP ATTP Must have experience working with the pharmaceuticals industry Must have working experience in support & maintenance projects for serialization and specifically in SAP ATTP
Background Check :Yes
Drug Screen :Yes
Notes :
Selling points for candidate :
Project Verification Info :"The information provided below is for Apex Systems AV use only and is not to be distributed publicly, or to any third party. Any distribution of the below information will result in corrective action from Apex Systems Vendor Management. MSA: Blanket Approval Received Client Letter: Will Provide"
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :Other Project Type
Master Job Title :ERP: SAP Technical
Branch Code :Bentonville