Scheduler/Office Coordinator For Home Care Agency

A Place At Home New Jersey is a fast growing Home Care Agency in Somerville, NJ. Our Mission is to provide professional compassionate care to our clients where and when they need us. What CARE means to us Compassionate - We serve with sensitivity and understanding. Accountable - We stand behind everything we do. Respectful - We advocate for mutual trust and consideration. Ethical - We maintain the highest standards and ethics.

Seeking a full-time bilingual English/Spanish Home Care Scheduler Coordinator for our In-Home Senior Care agency located in Somerville, NJ. Compensation based upon experience. As a Scheduler Coordinator you will be responsible for matching clients with the appropriate Home Health Aides in a timely and efficient manner. Provide guidance to the home health aides regarding agency policies, procedures and expectations. Perform on-call duties.

Responsibilities: Serves as a liaison between client, caregiver and manager. Supervises caregivers on a regular basis.

• Schedules shifts and hours by matching caregiver qualifications and availability to clients' needs.
• Communicates new assignments and/or schedule changes to caregivers and clients.
• Answers phone calls from prospects client inquiring about services and route to proper person/owner.
• Participates in on-call rotation as assigned.
• Contacts clients and caregivers for follow-up on service delivery and determine satisfaction of services.
• Provides day to day office assistance.
• Assist in the hiring, training, and management of new caregivers.
• Any other office duties as needed.

Qualifications: - Bilingual English/Spanish is Preferred but not required - Previous experience as a Home Care Scheduler or in a similar position PREFERRED. - A minimum minimum of 2 years in the Senior industry or related fields is REQUIRED. - An Associates degree. - Attention to detail, along with excellent organizational, verbal and written communication skills. - Have exceptional customer service and problem solving-skills. - Ability to multi-task, work under pressure with changing priorities and short deadlines. - Excellent computer skills. Comfortable with Microsoft Office and other computer programs. - Ability to remain composed, professional under pressure and excel in time management. - Analitical skills. - Innovative and creative thinking. - TEAM PLAYER - Must have the ability to work some evenings or some weekends as required. - Reliable transportation. - Must have a valid driver license and auto insurance.

Benefits: Weekly pay. Paid time off. Supportive and Rewarding Work Environment. Employee referral bonus program. Revenue based bonus. Growing Company with opportunity for development. Direct Deposit. Paid Mayor Holidays. Professional development assistance.