Scheduling Coordinator

Harrisburg, Pennsylvania

Employer: UPMC Senior Communities
Industry: Community Provider Services
Salary: Competitive
Job type: Full-Time
Scheduling Coordinator Home Health (Harrisburg)

The Home Health Scheduling Coordinator is an on-site position, coordinating the clerical and scheduling functions for the multidisciplinary team under the direction of the Clinical Manager.

This position is 7:30 am-4:00 pm Monday- Friday with rotating weekends.

Responsibilities:
  • Attend compliance training and adhere to the organization standards of conduct, policies and procedures.
  • Focus on customer service and continually strive to perform the duties of their job in a manner that results in optimal patient satisfaction.
  • Identify, develop, and participate in process improvement opportunities within the home health agency that will enhance the quality of the services provided.
  • Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC toward patients, visitors, staff, peers, physicians, and other departments within the organization.
  • Completes payroll duties as assigned
  • Calls all new patients for an Admission visit or Resumption of Care visit
  • Performs visit verification activities daily. Verifies visits provided to visits ordered, scheduled, documented, and notifies Clinical Manager of discrepancies
  • Responsible for maintaining the team master schedule and visit verification
  • Performs scripted Welcome Calls and Outreach Calls to all new patients
  • Coordinates with Clinical Manager and Intake to schedule all patient admissions, and initial visits for internal multidisciplinary referrals
  • Coordinates scheduling of homecare patient visits based on patient needs, productivity expectations and staffing, with assistance of Clinical Manager
  • Process, reconcile and distribute patient information as needed
  • Accept patients, family and staff telephone calls and facilitate communication between team members.
  • Update patient information, print patient information and reports as required and/or directed.


Qualifications:

  • High school diploma or GED required.
  • 1-year related work experience preferred.
  • Competency with PC preferred.
  • Knowledge of medical terminology preferred.
    Licensure, Certifications, and Clearances:
  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran
Created: 2024-08-22
Reference: 6279669816
Country: United States
State: Pennsylvania
City: Harrisburg
ZIP: 17101

About UPMC Senior Communities

Founded in: 1893
Number of Employees: 110000

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