Description

UCLA Health runs and operates over 200 outpatient clinics located in Southern California with over 3,000,000 outpatient encounters annually. Working under the direction of the Senior Director of Patient Access, the Patient Access Organization (PAO) Scheduling Pathways and Technology Director has overall administrative responsibility for all c entralized ambulatory clinic scheduling support and c ommunication. As well as t echnology aspects helping to support the PAO and UCLA Heath's ambulatory clinics.

The Scheduling Pathways and Technology Director will work closely with the Ambulatory Clinics, CareConnect and IT teams on all agent and patient facing technology tools, including Patient Self Scheduling, Decision Trees, Voice Automated technology, and any new tools or software that becomes available in the market. Overall, the Director will support all technology needs for the entire UCLA Health Access Organization, keeping up with industry innovations to keep the Access Organization current with the patient's (digital) access journey.

This position will be based out of the Greater Los Angeles Area

Salary Range: $ 105,200- $250,600