Search Product & Operations Team Leader - USDS

Mountain View, California


Employer: TikTok
Industry: Operations
Salary: Competitive
Job type: Full-Time

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About USDS
At TikTok, we're committed to a process of continuous innovation and improvement in our user experience and safety controls. We're proud to be able to serve a global community of more than a billion people who use TikTok to creatively express themselves and be entertained, and we're dedicated to giving them a platform that builds opportunity and fosters connection. We also take our responsibility to safeguard our community seriously, both in how we address potentially harmful content and how we protect against unauthorized access to user data.

U.S. Data Security ("USDS") is a standalone department of TikTok in the U.S. This new security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and user data in the U.S., so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

About the Team
Our TikTok Search Operation team plays a key role in improving TikTok users' search experience by investigating user feedback, evaluating search results, analyzing data, etc.

Responsibilities:
- Define the vision, strategy, and roadmap to re-imagine our search and discovery experience for customers while directing day-to-day execution towards that vision.
- Hire and develop a high performing team responsible for the entire product life cycle from strategic planning to implementation.
- Regularly review metrics and proactively seek out new and improved mechanisms for visibility on performance and greater optimization of the Search product portfolio.
- Collaborate and drive alignment with a variety of stakeholders, including senior executives.

Qualifications

- Bachelor's degree in Computer Science, Engineering, or equivalent experience.
- 5+ years of experience in product operations, with ideally 2+ years of Search product related experience or at minimum mobile product experience
-3+ years of experience directly managing teams
- Analytical thinker who works well in a global, fast-paced, data-driven, cross-functional, and highly ambiguous entrepreneurial culture.
- Sound business judgment and proven ability to effectively communicate and influence others, including executive level reviews.
- Ability to think strategically and at the same time stay on top of tactical execution.

Preferred
- e-Commerce experience
- Experience in launching and scaling consumer-facing products
- Experience working with multiple teams across different geographies

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at usds.accommodations@tiktokusds.com

Created: 2024-05-30
Reference: H5418
Country: United States
State: California
City: Mountain View


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