Seasonal Business Tax Expert

At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers.

You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one our newest product offerings, TurboTax Live Business, while working at the #11 ranked company on Fortune's 100 Best Companies to Work For.

If you are a highly motivated individual with business tax preparation experience, excellent communication skills and an active, unrestricted credential (CPA/EA/Practicing Attorney), we need you to help our customers complete their taxes using Intuit TurboTax Business products.

The successful candidate will be responsible for managing complex business tax returns for Partnerships and S Corporations. The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant experience in preparing and filing business and personal tax returns.

Responsibilities

• • This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.
  • Help TurboTax Business customers who are working on their tax returns or have delegated their tax returns with:
  
  o Tax advice
  
  o Full Service Business return preparation and signature
  
  o Product/software inquires
  
  o Tax calculations
  
  o Filing tax extensions
  
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your extensive knowledge and expertise in the field of business tax preparation and books to tax accounting entries.
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation
  • Document customer interactions
  • Work continuously toward meeting company key performance metrics and Big Bet Goals.
  • Participate in pilot testing, projects, and experience validations, as needed.