Security Dispatcher
Oceanside, California
Employer: Hyatt Hotels Corporation
Industry: Security
Salary: $21.25 per hour
Job type: Full-Time
Summary:
Security Dispatcher (Full Time)
Compensation + Benefits
Key responsibilities:
Security Dispatcher (Full Time)
Compensation + Benefits
- Pay: $21.25
- 401(k) w/ company discretionary match
- Employee Assistance Program - free counseling sessions annually for you and your household members
- Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
- Employee Dining Discounts
- Complimentary Employee Meal
- Educational Reimbursement Opportunities
- Free Parking
- 6 Complimentary Room Nights Any Hyatt
- Hyatt Family/Friend Room Discounts
- Referral Bonuses
Key responsibilities:
- Accurately maintain the Daily Activity Report
- Coordinate all emergency dispatching, one-site and through municipal services
- Monitor the Fire Alarm System
- Monitor incoming calls
- Conduct routine patrol checks around properties.
- Control and document the issuance of keys and radios
- Control entry and exit of the resort service entrance
- Monitors the CCTV cameras
- Security cameras play a critical role in detecting risk or events that can lead to property loss or injury. A consistent and intentional effort must be made to monitor cameras. Report any broken or maintenance required cameras to Security leadership
- Logging in and out Visitors of the property
- Logging in and out guest/associate packages
- Proper execution of the lost and found program.
- Pass-on all information to oncoming Dispatch Officer.
- Ability to perform the essential job functions consistently, safely and successfully with federal, state, and local standards
- Must be able to lift and carry up to 40 pounds
- Ability to stand and/or sit for prolonged periods of time
- Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, climb stairs and steps, or otherwise move in a constantly changing environment
- Education: High school diploma or equivalent.
- Communication Skills: Strong communication skills are essential. Dispatchers need to effectively communicate with security personnel, emergency services, and other relevant parties. Clear and concise verbal and written communication is crucial.
- Listening Skills: Dispatchers must be able to listen attentively to incoming calls, gather relevant information, and accurately relay that information to security officers or emergency responders.
- Multi-tasking Abilities: Security dispatchers often need to handle multiple tasks simultaneously. They may be receiving and dispatching calls, monitoring security systems, and coordinating responses to various incidents.
- Problem-solving Skills: The ability to think quickly and make decisions under pressure is crucial. Security dispatchers may encounter various situations that require rapid problem-solving skills.
- Computer Proficiency: Familiarity with computer systems to include Microsoft Office and dispatch software is often required. Security dispatchers may need to use security monitoring software, and other tools.
- Knowledge of Security Procedures: Understanding basic security procedures and protocols is important. This includes knowledge of emergency response procedures, incident reporting, and security equipment.
- Customer Service Skills: Good customer service skills are important, especially when dealing with distressed individuals or providing information to the public.
- Calm under Pressure: Security dispatchers must remain calm and composed during high-stress situations. The ability to handle emergency situations with poise is crucial.
- Flexibility: Security dispatchers may need to work irregular hours, including evenings, weekends, and holidays. Flexibility in scheduling is often a requirement.
Created: 2024-10-09
Reference: OCE001157
Country: United States
State: California
City: Oceanside
ZIP: 92054
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