Miller Brother Staffing in Lancaster, PA has the immediate need of experienced Security Officers for 2nd and 3rd shift

Pay Rate - $16.50/hour + $2.00 shift differential for 3 rd shift only
Openings: 1 opening for 2 nd shift, 1 opening for 3 rd shift

Shift:
2 nd shift - 3pm-11:30pm
3 rd shift - 11pm-7am

3 most important things:

• Seeking candidates that have security experience
• Must have customer service presence
• Seeking long term candidates that are looking for a company to call home

Job Summary
A Safety & Security Guard is responsible for providing protection for hotel guests, employees, and property. They are also responsible for providing guests with a sense of comfort and wellbeing by
maintaining a level of visibility. Depending on the hotel, may be stationed in the base office for security of the Associate entrance.

Job Duties & Functions

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Answer phone and dispatch in a timely manner, in addition to demonstrating proper two-way radio etiquette at all times when communicating with other Associates; maintain radio contact with the Front Desk/Night Auditor at all times.
• Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
• Maintain and review daily activity log.
• Maintain confidentiality with respect to guest and Associate incidents.
• Hold briefing with Guest Services staff both at the beginning and end of shift.
• Open secured areas for authorized personnel; checks ID of visitors/Associates, as necessary.
• Maintain an awareness of legal limitations of position (i.e., local ordinances, state ordinances, etc.).
• Assist guests to their rooms or help guests enter their rooms.
• Investigates room thefts, auto accidents/thefts, and assault complaints for guests (not for Associates); serves as the first responder, partnering with Department Head/Hotel leadership to write the incident report.
• Assist outside agencies as necessary.
• Provide escort.
• Assist HR/MOD with responding to Associate altercations.
• Assist with intoxicated guests.
• Be knowledgeable about hotel and guestroom locking systems.
• Respond to security alarms and monitor TV cameras (CCTV) (if applicable).
• Challenge suspicious persons.
• Conduct rounds, checking for safety hazards, checking lights and door locks, and picking up items left on the property.
• Assist during medical emergencies, administering First Aid/C.P.R/Heimlich maneuver, as necessary.
• In partnership with Department Head/Hotel leadership, completes Incident/Accident Reports in a clear and concise manner.
• Receive deliveries; deliver requested items to guest rooms, as needed.
• Assist Front Desk with Express Check-outs, newspaper delivery, and with van runs as requested or applicable to the needs of the Hotel.
• Handle items for "Lost and Found" according to the standards.
• Works special functions, attends meetings, and/or performs other duties as required

Education & Experience

• High School diploma or equivalent and/or experience in a hotel or a related field preferred

• Certificate of Completion in Safety and Security Training (must comply with State requirements)

• CPR, First Aid and Heimlich maneuver Certified

Physical Requirements: Must but able to lift up to 50 pounds, squat, bend, twist, kneel and stand/walk around property for duration of shift.