Security Supervisor (5039U) #71933

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan .

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu .

Departmental Overview

One of the nation's leading university museums, the University of California, Berkeley Art Museum and Pacific Film Archive (BAMPFA) is a forum for cultural experiences that transform individuals and advance the local, national, and global discourse on art and film. As the premier visual arts venue at America's top public research university, BAMPFA is uniquely dedicated to art and film in equal measure, presenting more than 300 hundred film screenings, dozens of public programs, and more than fifteen exhibitions annually.BAMPFA takes a contemporary and critical perspective on its wide-ranging collections.

Position Summary

The Security Supervisor leads guards in securing museum exhibitions and facilities. Specifically, this position has responsibility over a group of three professional Security Officers within our Control Room and 15 student Security Officers. The Security Supervisor performs the more difficult security duties at an advanced operational level. This job involves guarding of the BAMPFA facility including our exhibition spaces, theater, study spaces, retail spaces, and staff spaces. The duty of this position is to protect people, prevent theft, violence, or infractions of rules. The Security Supervisor both leads and assists with crowds and traffic at public programs and events.

The Security Supervisor manages mid-day to evening building and perimeter security, the integrity and operation of security systems, environmental and control room equipment, and activities. This job includes communicating to appropriate management regarding maintenance and security conditions; resolving complaints and providing back-up support to guards; responding to staff and museum patrons' requests for information.

The Security Supervisor recruits and trains staff and student gallery attendants and serves as the first responder. This position is on-call 24 hours for emergencies, alarm activations, environmental issues, and other serious building problems. Must be available to work nights, weekends, and holidays as needed. The nature of the work requires some sustained physical effort involving considerable standing and walking for extended periods of time. Incumbents may be required to work any shift, rotating shifts, weekends, holidays and overtime may be assigned as necessary.

Application Review Date

The First Review Date for this job is September 3, 2024

Responsibilities

Facility Security and Supervision:

• Supervise Control Room staff, including student attendants and other personnel assigned to protective service duties, including acting as Gallery Attendant Supervisor when required. Manage the schedule to meet the staff requirements for general operations and events. Manage timecards and training for the Control Room team.
• Serves as back up to correct and approve student gallery attendant timecards. Ensure Control Team members are alert, properly trained, and adhere to established procedures and security protocols. Provides regular performance feedback and management to subordinate staff.

Facility Management:

• Take charge of the facility's security during swing shift, ensuring that all areas, including restricted areas, are securely closed and monitored. In conjunction with the Gallery Attendant supervisor on duty, participate in the closing of galleries, verifying that all gallery attendants have completed their duties, and the facility is secure. Supervises the closing of the facility.
• Works with campus officers responsible for building and or security services and works on special projects. Works with campus and professional repair services and conducts minor maintenance and repairs on systems. Other duties as assigned.

Visitor Assistance and Incident Management:

• Assist and direct visitors, maintaining positive public relations while upholding security protocols.
• Provide crowd control and resolve visitor concerns during operational hours and special events. Maintain a prominent presence to deter unauthorized activities, control entry to restricted areas, verify the identity of individuals seeking access, and ensure the protection of university property, particularly items with high intrinsic or monetary value.

Monitoring and Response:

• Actively monitor the facility using CCTV and other security systems to detect and respond to suspicious activity or security breaches. Respond to alarm activations and conduct inspections to identify and mitigate potential security, fire, and accident hazards and takes appropriate action to minimize risks.

Event and Operations Support:

• Provides general security and operations support. This can include covering other security posts as needed. Collaborate closely with staff to manage and oversee facility events, including set-up, clean-up, and other logistical needs. Serve as a security coordinator for special events, ensuring that security guidelines are met, and any issues are swiftly resolved to maintain order.

Records Management:

• Maintain and review security logs, recordings, and databases, ensuring that all records, particularly confidential ones, are securely handled in compliance with applicable laws and policies. Provide training as needed to ensure proper handling of sensitive information.

Control Room and Access Management:

• Serve as the direct liaison for maintaining control room systems, computers, and access control. Ensure all equipment is fully operational and that access control protocols are consistently enforced.

Emergency Preparedness:

• Serves as one of BAMPFA's first responders to art, film, or patron-related incidents, resolving visitor concerns, etc., be prepared to take immediate action in response to emergencies or security threats, minimize risks, ensure the safety of the facility and its occupants, and coordinate with emergency services as needed. Ensures the Control Room team is trained on emergency procedures and protocols.

Required Qualifications

• Knowledge of regulations regarding hazardous materials, fire codes, building codes, and all other relevant safety requirements and ability to apply concepts to operations in assigned unit.
• Demonstrated leadership skills in mentoring and advising employees. Actively cooperates and supports the work of
  others.
• Ability to effectively manage multiple priorities and execute plans to meet deadlines.
• Organizational skills to applied to coordinating assigned staff schedules and unit operations.
• Interpersonal skills to effectively work well with others to achieve common goals. Customer service orientation to quickly address questions or issues.
• Ability to apply judgement to quickly evaluate issues and on the spot identify a potential solution within defined
  procedures and policies.
• Interpersonal skills to handle sensitive and / or stressful situations with a multi-cultural population and escalate
  appropriately.
• High School diploma and/or equivalent combination of experience/training

Preferred Qualifications

• Knowledge of organization, HR and UC policies and processes. Knowledge and ability to monitor compliance with relevant regulatory agencies federal and state requirements.
• Experience working in a security role in a museum.
• Experience working with students in a professional environment.
• First Aid, AED, Emergency preparedness trainings.

Salary & Benefits

This is a full-time, career position.

This position is eligible for the full range of UC Benefits. For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary range that the University reasonably expects to pay for this position is $65,000 - $70,000 , annually.

How to Apply

To apply, please submit your resume and cover letter.

Referral Source info

This job is part of the Employee Referral Program. If a UC Berkeley employee is referring you, please ensure you select the Referral Source of " UCB Employee ". Then enter the employee's Name and Berkeley email address in the Specific Referral Source field. Please enter only one name and email.

Diversity Statement

Please include, as part of your application a brief (1-2 paragraph) statement on your contributions to diversity, equity, inclusion, and belonging in your professional experience.

Advancing diversity, equity, and inclusion are fundamental to our UC Berkeley Principles of Community, which states that every member of the UC Berkeley community has a role in sustaining a safe, caring, and humane environment in which these values can thrive. "

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

The University of California's Affirmative action policy .

The University of California's Anti-Discrimination policy .