Security Supervisor

Seattle, Washington


Employer: AEG
Industry: Facility Operations/Event Staff
Salary: $29.90 per hour
Job type: Part-Time

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About us: Climate Pledge Arena is the complete redevelopment of an historic landmark, originally built for the 1962 Seattle World's Fair. Sitting at the base of the Space Needle on the Seattle Center campus, the arena is home to the NHL's Seattle Kraken, WNBA's Seattle Storm, and the world's biggest performers of live music and events. Since opening in October 2021, we have hosted over 400 public events and welcomed over 4 million guests. The arena has been awarded Sports Business Journal's Sports Facility of the Year and Pollstar's best new concert venue and is consistently ranked within Pollstar's top 10 for top grossing arenas worldwide. Seattle Arena Company, a division of Oak View Group (OVG), privately developed and now operates Climate Pledge Arena. OVG based in Denver, Colorado is a global leader in facility development, management, hospitality, and sales. Overseeing hundreds of venues across the globe including: UBS Arena in Belmont Park, NY, Moody Center in Austin, TX, Acrisure Arena in Greater Palm Springs, CA, Co-op Live in Manchester, UK, OVG is a positive disruption in the sports, live entertainment and hospitality industry. Climate Pledge Arena is named after The Climate Pledge, an initiative founded by Amazon and Global Optimism asking global corporations to become net zero carbon by 2040. We have one of the most progressive sustainability programs of any arena our size, including being the first and only arena in the world to achieve the International Future Living Institute's first Zero Carbon Certification. Position Summary: Security will oversee our exceptional level of programming, including 41 Seattle Kraken home games, 18 regular season Seattle Storm games, 75 major music/entertainment events, and 25 miscellaneous events each year run smoothly and safely. Maintaining a professional demeanor and appearance is always required. Must be pleasant and courteous to all guests and co-workers. Must have the skills to deescalate confrontational situations using verbal skills. Essential Duties & Responsibilities: The Security Supervisor reports directly to the Security Manager and supervises fulltime and part time security officers ensuring the following duties and activities occur:
  • Conduct patrol duties of the venue, while following established security procedures
  • Enforce security procedures with both internal and external clients
  • Identify potential security risks and respond accordingly
  • Escalate emergency situations to Law Enforcement Officers, as needed
  • Ensure the security, safety, and well-being of all personnel, visitors, and premises
  • Provide excellent customer service
  • Adhere to all company service and operating standards
  • Respond to emergencies to provide necessary assistance to employees and customers
  • Must log and report all responsibilities completed per shift
  • Must be able to use radio, video management, access control, and alarm systems
  • Communicate clearly with co-workers, supervisors, and management
  • Must be able to write complete reports for incidents encountered on duty
Required Experience & Qualifications:
  • Must be 21 years old or older
  • Proficient written and oral communication skills
  • Working knowledge of basic security techniques
  • Ability to stay levelheaded and respond quickly in stressful situations
  • Comfortable kneeling, bending, walking, and standing for extended periods of time
  • Ability to climb stairs, ramps, or walk at in incline
  • Must have strong verbal and written communication skills
  • Must be capable of staying alert with high attention to detail
Preferred Experience & Qualifications:
  • Previous security-related work experience
  • Previous experience within a sports, entertainment, or related field
Working Conditions:
  • Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.
  • Frequent bending, lifting 15-20 pounds, exposure to multiple external elements, extensive walking through the building.
  • Must work in various environments such as cold weather, rain/snow or heat
  • Standing for long periods of time.
Compensation

  • In accordance with the Washington State Equal Pay and Opportunity Act, the expected rate for this position is $29.90/hr
  • This role is non-exempt and eligible for overtime pay


Benefits & Perks:

  • Company-wide recognition program
  • Company-paid Orca transit card
  • Employee meal perks


Our Commitment to Diversity, Equity, and Inclusion in Hiring: Climate Pledge Arena aspires to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don't meet every job requirement listed-or if you haven't worked in the industry or are still learning about the industry-we still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is 'Make Us Better' and we recognize diversity, equity and inclusion as a critical business strategy. If you'd like to request an accommodation in the application or interview process, please let us know by emailing: [email protected]. Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state or federal laws.

Created: 2024-06-27
Reference: 2033280
Country: United States
State: Washington
City: Seattle
ZIP: 98109



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